Application Support

Your Role

• Provide 24x7 Production & Application Support
• Manage critical incidents, RCA, and SLA adherence
• Support Hadoop, Spark, Kafka, Hive, and Big Data platforms
• Monitor deployments, batch jobs, and data pipelines
• Handle Service Now, Change, Incident & Problem Management
• Support Docker, Kubernetes, Helm, and Azure environments
• Coordinate with L3/L4 teams for issue resolution

Your Profile

• Strong experience in Production Support/Application Support
• Hands-on with Hadoop Ecosystem (HDFS, Hive, Spark, Kafka)
• Knowledge of Docker, Kubernetes, Helm, and Azure
• Experience with Splunk, ELK, Grafana, and monitoring tools
• Proficient in Python, Shell Scripting, and Linux
• Familiar with Service Now, Jira, and ITIL processes
• Banking/Capital Markets domain experience preferred

What You Will Love Working Here

• Work on enterprise-scale production environments
• Gain exposure to Big Data and Cloud technologies
• Handle mission-critical applications and incidents
• Collaborate with global teams and stakeholders
• Grow your expertise in Production Support, DevOps, and Cloud Operations