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Cadence
Cadence

Leading company in the technology industry

Lead Application Engineer

职能工程
级别Lead级
地点PUNE 05, India
方式现场办公
类型全职
发布1个月前
立即申请

必备技能

Salesforce

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

  • Gainsight Platform Administration
  • Serve as the primary administrator for the Gainsight platform
  • Configure and maintain customer health scores, rules engines, and automated workflows
  • Manage Gainsight objects, data models, and integrations
  • Ensure data accuracy and integrity between Gainsight and CRM systems (e.g., Salesforce)
  • Customer Success Operations Support
  • Build and maintain customer lifecycle journeys
  • Create and manage CTAs (Calls to Action) and automated triggers for Customer Success Managers
  • Support renewal tracking and expansion opportunity identification
  • Maintain playbooks and success workflows
  • Reporting & Analytics
  • Develop dashboards and reports to track:
  • Customer health
    • Renewal pipeline
    • Customer adoption
    • Expansion opportunities
  • Provide insights to leadership on customer engagement and retention trends
  • System Integration & Data Management
  • Manage data integrations between Gainsight, CRM, billing systems, and product usage data
  • Ensure customer data is properly structured for health scoring and segmentation
  • Monitor data syncs and troubleshoot issues
  • Process Optimization
  • Continuously improve customer success processes through automation
  • Identify opportunities to streamline renewals, onboarding, and adoption tracking
  • Partner with Sales Operations to ensure alignment between CRM and Gainsight workflows
  • User Enablement
  • Train Customer Success Managers and Renewals teams on effective Gainsight usage
  • Create documentation and best practices
  • Provide ongoing support to internal users

We’re doing work that matters. Help us solve what others can’t.

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关于Cadence

Cadence

Cadence

Public

Cadence Design Systems, Inc. is an American multinational technology and computational software company headquartered in San Jose, California.

5,001-10,000

员工数

San Jose

总部位置

$8.5B

企业估值

评价

10条评价

3.9

10条评价

工作生活平衡

3.8

薪酬

2.7

企业文化

4.2

职业发展

3.2

管理层

2.8

72%

推荐率

优点

Flexible work arrangements and remote options

Great company culture and collaborative team

Good benefits and job security

缺点

Below average compensation and salary

High workload and overwhelming at times

Limited career advancement opportunities

薪资范围

75个数据点

Junior/L3

Junior/L3 · Data Analyst

1份报告

$91,103

年薪总额

基本工资

$85,276

股票

-

奖金

$5,827

$59,612

$139,984

面试评价

1条评价

难度

3.0

/ 5

时长

14-28周

面试流程

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Onsite/Virtual Interviews

5

Final Decision

常见问题

Technical Knowledge

Behavioral/STAR

Past Experience

Problem Solving