Job Title: Service Now CMDB Developer

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Continental US

The Opportunity:

CACI is looking for a Service Now CMDB Developer to support our customer to provide a common set of required EIT services across 187 bases to implement a consistent, high-quality experience for users across all mission environments and enable USAF to transition focus from network operations to mission operations. The Service Now Developer will support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective services to enable mission success and improve end user experience across the customer environment.

In this role you will design and develop Service Now to store data in the CMDB from an integration between Axonius and Service Now. You will also support configuring and optimizing Service Now ITOM to develop a Service Topology. You will also contribute to maintaining the Data Management Plan.

Responsibilities:

• Development and Integration: Lead the technical design, development, and implementation of Service Now solutions, with a focus on ITSM, ITOM, and SPM modules. Develop scripts, workflows, and integrations with external data sources.
• Technical Leadership: Provide expert guidance on Service Now development, scripting (JavaScript, AngularJS), and system architecture. Troubleshoot complex system integration and compatibility issues.
• Collaboration: Work with project teams, end-users, and leadership to understand business needs, define application requirements, and conduct demo reviews.
• Team Mentorship: Instruct, direct, and check the work of other developers on the team, and assist in creating user manuals and technical reports.

Qualifications:

Required:

• U.S. citizen with the ability to obtain a Do

D Secret clearance:

• 15+ Years of relevant experience (Bachelor’s Degree in relevant field may be substituted for 5 years of relevant experience)
• Strong communication, analytical, and leadership skills
• Must be a self-motivated team player capable of managing multiple priorities in a fast-paced environment
• Service Now Certified Application Developer (CAD) certification
• Technical Expertise:
• Advanced experience with Service Now implementation and development (ITSM, ITOM, SPM).
• Proficiency in Service Now scripting (Business Rules, Script Includes, UI Actions), APIs (REST/SOAP), and web technologies (HTML, CSS, AJAX).
• Experience with relational databases (e.g., MySQL, Oracle) and Agile methodology.

Desired:

• Service Now Certified System Administrator (CSA)

• Certified Implementation Specialist

What You Can Expect: A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

Since this position can be worked in more than one location, the range shown is the national average for the position.

The proposed salary range for this position is:

$90,300-$189,600

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.