Site Reliability Engineer - Traffic Infrastructure

About the Team:

The Traffic Infrastructure team leverages unified platform capabilities to manage global edge infrastructure (China & Non-China), both self-built and third-party, providing standardized, compliant, scalable, and cost-effective traffic infrastructure capabilities for edge services. Our vision is to build a global edge traffic infrastructure platform and become the long-term cornerstone of Byte Dance’s global edge business in terms of scale, performance, and cost.

Responsibilities:

• Responsible for the operation and maintenance as well as stability assurance of Byte Dance's "Network-Traffic Infrastructure".
• Responsible for the delivery and operation & maintenance of the production system, including the delivery, change and release of facilities, components and products, and improving the efficiency of both delivery and operation & maintenance.
• Responsible for the design and implementation of the stability assurance system, covering system observability (monitoring/alerts/logging), troubleshooting (root cause analysis/impact assessment), and issue resolution (manual/self-healing).
• Responsible for the design and implementation of the emergency response system, including work such as ticket processing, emergency response, risk governance, and long-term optimization, to enhance the risk emergency response capability.

Requirements:

• Minimum Qualification(s)

• Bachelor's degree or above in computer science or a related field, with at least 3 years of relevant experience in R&D, system operation and maintenance, or SRE.

• Familiar with infrastructure architecture, and have a solid understanding of Kubernetes, edge computing, cloud networking, Load Balance, microservice architecture and other related technologies.

• Possess strong analytical skills, excellent communication abilities, a strong sense of responsibility and team spirit.

• Preferred Qualification(s)

• Possess practical operation and maintenance and stability assurance experience in Kubernetes, cloud computing, edge computing, and cloud networking.

• Well-versed in high availability, stability assurance, and emergency response systems for infrastructure or distributed systems, with relevant operation and maintenance experience.

• Hands-on experience in handling risks, potential hazards and failures of infrastructure or distributed systems.