AI and Cloud Solution Architect, BytePlus - Ho Chi Minh

Join the Fast-Growing Byte Plus Team:

Byte Plus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the Byte Plus Team, you help enterprise customers build what's next for their business. Leveraging Byte Dance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

As an AI Solution Architect, you will bridge the gap between our cutting-edge Generative AI research and real-world industrial applications. You aren't just shipping code; you are solving the "last mile" problem of AI—ensuring models are performant, grounded, and integrated into complex agent solutions to deliver tangible business results for our clients in E-commerce, Fintech, Gaming, and Digital Native Businesses (DNB).

Responsibilities:

• AI Solutioning & Strategic Advisory
• Partner with regional Sales teams to qualify leads, identify client pain points, and design end-to-end AI/Cloud architectures that drive business growth.
• Lead the enterprise client engagement lifecycle—from initial demos and RFI/RFP responses to architecture workshops and Proof-of-Concept (POC) delivery.
• Act as a Trusted Advisor for C-level executives, providing thought leadership on GenAI trends, AI infrastructure, and industry-specific use cases.
• AI-Native Agent Design & Prototyping
• Rapidly design and iterate on AI Agents based on client requirements (e.g., automated credit risk summaries for Fintech, or design-specific image/video generation for Media).
• Prototype complex workflows using advanced paradigms such as Re-Act, Multi-Agent systems, and Plan-and-Execute.
• Implement fine-tuned models and RAG (Retrieval-Augmented Generation) pipelines tailored to specific industry needs.
• Production-Ready Implementation
• Write production-quality code to integrate AI model APIs into various frameworks (ADK, Lang Chain, Llama Index).
• Tackle engineering challenges around latency, throughput, and cost. Optimize prompt chains and implement caching strategies to ensure AI features scale for millions of users.
• Develop rigorous Evaluation Frameworks (LLM-as-a-judge, human-in-the-loop) to ensure outputs are safe, accurate, and hallucination-free—critical for compliance-heavy industries like Finance.
• Cross-functional Collaboration
• Collaborate with global Product and Algorithm Research teams to feed "field signals" back into the core product roadmap.
• Drive upsell/cross-sell opportunities by identifying technical gaps in the client’s existing ecosystem that Byte Plus solutions can fill.

Requirements:

• Minimum Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, or a related technical field.

• At least 5 years of experience in Solution Architecture, Pre-sales Engineering, or Forward Deployed Engineering.

• Deep understanding of Transformer architectures, RAG, prompt engineering, and Vector Databases, different fine tuning techniques

• Proficiency in Python (FastAPI, Py Torch) and experience with orchestration frameworks like Lang Chain, Langgraph, GoogleADK, CrewAI, etc.

• Experience with Docker, Kubernetes, and deploying models on public cloud providers.

• High fluency in verbal and written English

• Preferred Qualifications

• Experience working with large DNB & Internet clients in verticals like E-commerce, Fintech, Media & Advertisement, IT Services & Solutions, or Gaming.

• Practical knowledge of GPU selection and model inference acceleration frameworks (vLLM, sglang, TensorRT-LLM), defining and implementing advanced MLOps/LLMOps practices

• A "Can-Do" attitude, comfortable with the fast-paced and ambiguous "startup" environment within a large organization.