Solutions Architect (AI) - BytePlus (Ho Chi Minh City)

Byte Plus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the Byte Plus Team, you help enterprise customers build what's next for their business. Leveraging Byte Dance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

Responsibilities:

• Support the Sales Teams to Qualify leads, Identify Customers' Pain Points and Translate Technologies into Solutions that meet Customers' Business Goals.
• Call upon Technical Expertise and Sales Acumen to lead the Qualification process through Demos, Presentations, Architecture Design Sessions & Technical Workshops.
• Lead RFPs/RFIs/Hands-on POCs by owning the overall process, and ensuring an optimum collaboration across all stakeholders. Convert POCs into Contracts.
• Become a Trusted Advisor Internally and Externally by providing Thought Leadership, Industry Knowledge, and deep understanding across all Technologies that Byte Dance B2B is providing.
• Collaborate with all stakeholders, including Solution Team, Product Team, Strategy, and R&D, to help influence product roadmap based on Market Feedback in your region.
• Build or improve Tools and Processes to help scale highly customized Technical POCs.
• Present to C-Suite, Business and Technical stakeholders to help raise brand awareness of Byte Dance B2B across APAC. Articulate Business and Technical value.
• Upsell, cross-sell and drive adoption of Byte Dance solutions for existing customers.

Requirements:

• Minimum Qualifications

• Bachelor's Degree in Engineering or any related technical field.

• 5+ years of related work experience, preferably solution engineering, cloud solution consultant and pre-sales role; Strong strategic thinking and analytical skills with past projects.

• Experience with using agent tools like Claude Code, Codex, Open Claw, Kiro, or Copilot.

• Experience in architecting solutions that integrate AI models such as ChatGPT, Claude, Gemini, open-source models, and cloud-based AI platforms like AWS Bedrock, GCP Vertex AI, Azure AI Foundry, etc.

• Possess deep industry expertise in one or more sectors, such as AI-native, digital-native, e-commerce, entertainment, or FSI. Along with keen regional market insights and strong product sales capabilities.

• Preferred Qualifications

• Deep understanding of agent core concepts and design patterns.

• Experience in developing agents using open-source and cloud-native agent frameworks such as Lang Graph, CrewAI, Google ADK, Managed Agent, Agent Core, Agent Builder, etc.

• Experience engaging with or presenting to technical stakeholders or executive leaders, with the ability to translate complex AI concepts into clear business and technical narratives.

• Experience in project management with the ability to drive initiatives end-to-end.

• Thrives in fast-paced, ambiguous "startup" environments; Self-starter with a proactive, can-do attitude.

• Strong team player with attention to detail while maintaining a big-picture mindset.