Security Operations Specialist - Data Center Infrastructure Engineering

About The Team:

The Datacenter Security and Safety Operations team plays a key role in ensuring the safety and security of the company's hyperscale datacenters through proactive risk management, incident response, and compliance with regulatory standards.

About The Role:

Security operations specialists (SOS) are an essential part of the successful management of data center physical security programs. Being a part of a dynamic team, SOS should have a deep understanding of the security program by being well versed in physical security systems and understanding of established operational security practices.

Responsibilities:

SOS must be able to leverage their understanding of security systems to manage alarms, providing Tier 1 level remote support and at times leverage their knowledge of operational security requirements to support Data Center Operations. Responsibilities include but not limited to:

• Provide on-site security and operational support in data centers and warehouses.
• Monitor live video feeds from surveillance cameras to detect and respond to security incidents.
• Manage and control access to the premises using electronic access control systems.
• Respond to security incidents and/or emergencies and provide necessary support with relevant stakeholders.
• Maintain clear and effective communication with security personnel, management, and emergency responders.
• Ensure security systems work properly, perform checks and maintenance, assist in deployment.
• Follow security policies, ensure regulatory compliance, assist in procedure development.

Requirements:

• Minimum Qualifications

• 5 years of progressive security experience in data center, hyperscale, or colocation environments with regional or global scope.

• Excellent written and spoken communication skills, as well as strong interpersonal skills.

• Ability to handle high-stress situations calmly and effectively.

• Proficiency in using security monitoring and reporting tools.

• Experience with physical security systems, including CCTV, access control, and alarm systems.

• Working knowledge or experience operating in a Data Center environment and valid driver's license, with reliable transportation.

• Preferred Qualifications

• Trained or willing to be CPR certified.

• Knowledge of Data center Safety and Security practices.

• College degree or equivalent experience.

• COLO experience desired.

• Ability to flex schedule as needed, including ability to work weekends, nights, holidays, as needed.

• Foster a collaborative and high-performance culture within the security operations teams.

• Experience with Incedent Command Structure, specifically tier 1 responder.