Solutions Architect - BytePlus - Hong Kong

Join the Innovative Byte Plus Team:

As part of Byte Plus, you'll help enterprise customers build what's next for their business. Leveraging Byte Dance's cutting-edge technologies, we are devoted to developing innovative products and solutions to shape the future. We help our clients to focus on what truly matters. Centering on innovation and excellence, we create game-changing solutions that help businesses to unleash their potential. You can help us to achieve our mission.

Responsibilities:

• Partner with regional Sales Teams to qualify leads, identify client's pain points and create technical solutions that eventually deliver business results to clients.
• Externally, call upon technical expertise and business acumen to lead the enterprise client engagement (C-level to working level) lifecycle end-to-end, from pre-sales solutioning to delivering project implementation. Activities include demos, presentations, RFI/RFP, architecture design workshops & POC delivery.
• Internally, act as trusted advisor collaborating with multiple product teams and articulate clear feature requests to shape product roadmap in both short- and long-term. Provide Thought Leadership, Industry Knowledge, and deep understanding across multiple cloud and ML products.
• Maintain post-sales solution support and drive upsell/cross-sell together with Account Executives.

Requirements:

• Minimum Qualifications

• Engineering Bachelor degree and above

• At least 3 years of related work experience, preferably in the role of solution architect or pre-sales solution engineering

• Demonstrate strong strategic thinking and analytical skills by explaining relevant past projects in the technical interview rounds

• Preferred Qualifications

• Product experience in genAI solutions (AI agents, LLMs, RAG), AI infra (GPU, inference accelerators), public cloud foundations, etc

• Experience working with large enterprise clients in some verticals like Fintech, internet apps and DNB, Media & entertainment, gaming, etc.

• Basic to advanced AI and ML knowledge is a plus