Solution Architect (GenAI) - BytePlus

Byte Dance
Founded in 2012, Byte Dance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including Tik Tok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, Byte Dance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us:

Creation is the core of Byte Dance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.
Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.
To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At Byte Dance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.
Join us.

Join the Fast-Growing Byte Plus Team:

Byte Plus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the Byte Plus Team, you help enterprise customers build what's next for their business. Leveraging Byte Dance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

Responsibilities:

• Partner with regional Sales Teams to qualify leads, identify client's pain points and create technical solutions that eventually deliver business results to clients.
• Externally, call upon technical expertise and business acumen to lead the enterprise client engagement (C-level to working level) lifecycle end-to-end, from pre-sales solutioning to delivering project implementation. Activities include demos, presentations, RFI/RFP, architecture design workshops & POC delivery.
• Internally, act as trusted advisor collaborating with multiple product teams and articulate clear feature requests to shape product roadmap in both short- and long-term. Provide Thought Leadership, Industry Knowledge, and deep understanding across Gen AI and/or Cloud products.
• Maintain post-sales solution support and drive upsell/cross-sell together with Account Executives.

Requirements:

• Minimum Qualifications

• Engineering Bachelor degree and above

• At least 5 years of related work experience, preferably in the role of solution architect or pre-sales solution engineering

• Demonstrate strong strategic thinking and analytical skills by explaining relevant past projects in the technical interview rounds

• Preferred Qualifications

• Product experience in GenAI or Public Cloud or Edge Network (CDN)

• Experience working with large enterprise clients in verticals like Retail, Media, Entertainment, Gaming, etc

• Basic to advanced developer skills is a plus

Byte Dance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Byte Dance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.