Solution Architect (GenAI) - BytePlus

Join the Fast-Growing Byte Plus Team:

Byte Plus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the Byte Plus Team, you help enterprise customers build what's next for their business. Leveraging Byte Dance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

Responsibilities:

• Partner with regional Sales Teams to qualify leads, identify client's pain points and create technical solutions that eventually deliver business results to clients.
• Externally, call upon technical expertise and business acumen to lead the enterprise client engagement (C-level to working level) lifecycle end-to-end, from pre-sales solutioning to delivering project implementation. Activities include demos, presentations, RFI/RFP, architecture design workshops & POC delivery.
• Internally, act as trusted advisor collaborating with multiple product teams and articulate clear feature requests to shape product roadmap in both short- and long-term. Provide Thought Leadership, Industry Knowledge, and deep understanding across Gen AI and/or Cloud products.
• Maintain post-sales solution support and drive upsell/cross-sell together with Account Executives.

Requirements:

• Minimum Qualification(s)

• Engineering Bachelor degree and above

• At least5 years of related work experience

• Demonstrate strong strategic thinking and analytical skills by explaining relevant past projects in the technical interview rounds

• Preferred Qualification(s)

• Product experience in GenAI or Public Cloud or Edge Network (CDN)

• Experience working with large enterprise clients in verticals like Retail, Media, Entertainment, Gaming, etc

• Experience in the role of solution architect or pre-sales solution engineering

• Basic to advanced developer skills are a plus