Account Manager, Fashion, Accessories and Jewelry (Philippines E-Commerce)

About the team
This team helps fashion marketplace sellers and brands succeed by guiding them through store setup, performance optimization, and campaign execution. We provide strategic insights, foster influencer collaborations, and ensure brands thrive on the platform. If you're results-driven, enjoy building relationships, and want to be part of an innovative team, we’d love to have you join us!

In this role you will be responsible for delivering impact on the growth of merchants, by acquiring, and helping the sellers to succeed on platform, as well as delivering best customer experience by providing best service.

Responsibilities:

• Own and manage a portfolio of key brands and top marketplace sellers contributing significant GMV to the category
• Build strong, trust-based relationships with sellers and brands to drive long-term growth and partnership
• Develop and execute growth strategies across key levers (assortment, pricing, campaigns, livestream, affiliates, ads) to increase GMV and A/B share
• Lead campaign planning and execution (e.g. brand days, mega campaigns), including deal negotiation and alignment on targets
• Identify and unlock growth opportunities for managed sellers, including content and livestream strategies to improve conversion
• Drive adoption of platform tools and monetization programs to maximize seller performance
• Monitor and improve seller performance metrics (conversion rate, cancellation/return rate, shipping lead time, etc.) to ensure strong user experience
• Analyze performance data and provide actionable insights and recommendations to sellers
• Act as point-of-contact (POC) for key initiatives or projects within the category as needed

Requirements:

• Minimum Qualification(s)

• Bachelor's Degree or above

• 1+ years of experience in e-commerce, marketplace, or account management

• Strong stakeholder management and negotiation skills

• Data-driven with strong analytical and problem-solving abilities

• Proficient in Excel and PowerPoint

• Preferred Qualification(s)

• Experience in fashion or women’s apparel & accessories e-commerce, with strong understanding of trends, seasonality, and assortment planning

• Experience in other e-Commerce platforms is a plus

• Familiarity with content-driven commerce (e.g. livestream, short-form video) and how it drives conversion in fashion

• Strong sense of style and awareness of current fashion trends and consumer preferences

• Experience working with fashion brands, marketplace sellers, or handling apparel categories

• Strong adaptability in a fast-paced, trend-driven environment

• Existing network or relationships with fashion brands and large sellers is an advantage