Entity:

Technology

Job Family Group:

IT&S Group

Job Description:

• As Principal Delivery Manager
• Marketing, you will work with a team dedicated to delivering the future of mobility, energy, and services for our customers globally through innovative business models and service platforms. You will collaborate with colleagues who serve millions of customers at over 20,000 fuel sites and convenience stores worldwide, as well as a rapidly growing network of electric vehicle charging points.

Working in the Technology team, you will partner with a set of regional convenience retail businesses across the world to support and develop a compelling portfolio of technology products, platforms & services. Together, you will differentiate customer experiences and deliver breakthrough business value.

Your teams in Technology will be responsible for:

• Improving Digital CX: Running & enhancing B2C digital channels, including bp's mobile app, BPme, and any technology capabilities that underpin global loyalty programs and marketing initiatives - web platforms, loyalty systems, marketing technology.
• API Development: APIs that provide data and capabilities within marketing & loyalty platforms to both digital channels and in support of implementing marketing initiatives.
• Customer Insights & Execution: a suite of marketing tools for consumer segmentation, campaign management, and execution, ensuring effective B2C marketing strategies.
• Framework and Platform Development: common frameworks and platforms (Digital Channels, Martech, Loyalty Platform) to facilitate new features and enhance consumer engagement across various regions.

What you will do...

• Lead cross-functional product and engineering squads delivering a portfolio of global digital products, platforms, and services for consumer marketing, loyalty, and engagement.
• Partner with Global Marketing and regional businesses to increase footfall and spend through improved consumer experience and marketing effectiveness.
• Own delivery governance end-to-end: define roadmaps and plans, manage scope/schedule/dependencies/risks, and ensure predictable, high-quality outcomes.
• Align partners globally and embed Agile ways of working to enable continuous delivery of value.
• Monitor product and service health (performance, compliance, operational readiness) and drive continuous improvement.
• Champion transparency by showcasing work in progress and incorporating regular feedback from collaborators and users.
• Manage internal teams, suppliers, and technology partners to balance capacity, capability, and quality across the portfolio.
• Own budget and financial performance (planning, allocation, cost control, reporting), maximising value and proactively mitigating delivery and financial risk.

What you will bring...

• Track record operating at strategic leadership level—delivering complex, multi-regional products, platforms, and services, and enabling organisational change.
• Digital consumer experience expertise across mobile technologies, customer data management, customer insights, and broader marketing technology solutions.
• Experience in technology and programme delivery, with a track record of applying Agile, Lean, and project delivery methods at scale.
• Strong commercial and financial management capability, including budget ownership and value-focused investment decisions.
• A data-driven approach to prioritisation and delivery, using insights and metrics to drive decisions and outcomes.
• Proven experience delivering across complex, globally dispersed, matrixed organisations and partner ecosystems.
• Ability to balance strategic intent with hands-on execution, maintaining pace, quality, and attention to detail.
• Outstanding communication and influencing skills, able to engage a broad range of collaborators up to EVP level and translating technical detail for non-technical audiences.
• Strong problem-solving mentality, with the drive to navigate ambiguity, remove blockers, and make things happen.
• Experience leading multidisciplinary squads (product, design, delivery, data, and engineering) to achieve optimal business outcomes.
• Curiosity and vision for how AI can reshape consumer marketing and marketing technology—identifying where it can improve customer experience, operations, and competitive advantage.
• Experience in marketing technology would be an advantage.

Why join us?

We’re committed to supporting leaders who want to make an impact. At bp, you’ll have the chance to shape and influence outcomes across businesses. You’ll be part of an inclusive environment where diverse perspectives are valued, and where your contribution to performance and integration matters. We invest in the growth and wellbeing of our people, providing the resources, networks, and development opportunities needed to thrive.

Our total rewards package includes competitive pay, bonuses, share options, and a range of flexible benefits designed to meet your needs — from healthcare and retirement plans to paid time off and agile working. We recognise that people have multifaceted lives, and we strive to offer a career experience that reflects that.

US candidates only: How much do we pay (Base)? ($175k - $215k)

Note that the pay range listed for this position is a genuinely expected and reasonable estimate of the range of possible base compensation at the time of posting.

This position is eligible for US Benefits – Core. This position offers paid vacation depending on your years of relevant industry experience and will range from 120 – 240 hours of vacation per year for full time employees (60 - 240 hours of vacation per year for part time employees). You will also be eligible for 9 paid holidays per year and 2 personal choice holidays. You may learn more about how we calculate paid vacation and view our generous vacation and holiday schedules at Core U.S. Benefits. Bp has a parental leave policy as well, which offers up to 8 weeks’ paid leave for the birth or adoption of a child. Learn more by visiting Core U.S. Benefits.

We offer a reward package to enable your work to fit with your life. These offerings include a discretionary annual bonus program, long-term incentive program, and generous retirement benefits that include a 401k matching program. These benefits include a pension for eligible employees. You may learn more about our generous benefits at Core U.S. Benefits.

Apply now!Travel Requirement

Up to 10% travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

• Agility core practices, Agility core practices, Building a Community of Practice, Business Acumen, Coaching, Collaboration, Communication, Conflict Management, Creating a high performing team, Creating and measuring impact, Creative Direction, Creativity and Innovation, Customer centric thinking, Customer Journey Mapping, Customer Value Proposition, Delivers an effortless customer experience, Design Direction
• Delivery, Design Direction
• Design, Design Direction
• Experience, Design Direction
• Strategic, Designing with AI, Design Thinking, Digital Ecosystems, Digital Fluency, Facilitation {+ 25 more}

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.