Entity:

People, Culture & Communications

Job Family Group:

HR Group

Job Description:

The Truck Service Training Team Lead is responsible for the planning, developing and delivery of training programs. Develop and analyze short- and long-term strategy to ensure training programs are up to date with tractor and trailer technology and administration of overall business operations. Ensure Truck service technical trainers remain up to date regarding training standards and industry technical advancements that affect the Company’s scope of business. Evaluate training methods to include on-the-job training, webinars; e-learning, and classroom methods/blended training approaches are maximizing training comprehension and retention.

Duties and Responsibilities

• Develop and execute the truck service technical training strategy, working closely with Truck Service Technical Service manager to ensure operational objectives are aligned including certifications like ASE.
• Establish and maintain truck service technical manuals, technical training materials and technician training requirements (paths) for each technician level.
• Oversee Truck service technical trainers to ensure their presentation skills, knowledge and communication of subject matter is presented in a manner that maximizes trainees’ ability to comprehend and retain course materials.
• Create annual training schedules and class agendas. Monitor enrollment and completions to ensure skill sets are at the company targeted level.
• Work closely with leaders to ensure the execution of training plans.
• Solicit feedback from trainees to continuous improvement curriculum and delivery.
• Work with learning and development advisors to establish and maintain training requirements for Profit Center Managers (PCMs), Assistant Profit Center Managers (APCMs), Managers-in-Training (MITs) and Truck Service Advisors (TSAs).
• Manage relationships with vendor resources to ensure proper and updated concept materials, along with proper delivery of content into company’s learning management system.
• Continually seek opportunities to enhance personal development in training skills, technology advances, and people skills.
• Complete other tasks as assigned

Qualifications

• Bachelor’s degree in human resources, communication, education, business administration or other related area or equivalent job experience.
• Learning & development experience, preferably in developing and implementing technical training strategies
• Exposure to medium to heavy duty truck technology and repair or adjacent field
• Previous people management experience
• Ability to work in a fast-paced environment with strong organizational and prioritization skills.
• High level written and verbal communication skills, strong decision-making ability, and excellent attention to detail.
• Proficient in Microsoft Office software. Must be a self-starter, work independently and well within a team environment.
• Flexibility in personal schedule to accommodate live and virtual training events.
• Able to maintain strict confidentiality of corporate information.

Physical Requirements

Requires extensive sitting, viewing, and utilizing computer equipment, keyboarding, listening, and speaking with telephone equipment, walking, and occasionally lifting 10 to 40 lbs. Field travel required via automobile and/or airplane. While not traveling, position has no exposure to adverse working conditions.

Why join us

At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits ( https://exploreyourbenefits.com/landing.html) to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement

Up to 10% travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is not available for remote working

Skills:

Agility core practices, Collaboration, Communication, Continuous Learning, Creating and measuring impact, Curiosity, Customer centric thinking, Data Analysis, Decision Making, Design Thinking, Knowledge Sharing, Leadership development, Learning application and behavioural change, Learning content design and management, Learning delivery and facilitation, Marketing learning, Performance Consulting, Stakeholder Management, Talent Management, User experience research, Writing skills

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.