Leading company in the technology industry
Field Clinical Specialist, CRM (North West England)
- Additional Locations: United Kingdom-Manchester; United Kingdom-Blackpool; United Kingdom-Bolton; United Kingdom-Liverpool; United Kingdom-Preston; United Kingdom-Warrington Diversity
- Innovation
- Caring
- Global Collaboration
- Winning Spirit
- High Performance At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
About the Role The Field Clinical Specialist (FCS) provides field/remote clinical, technical and educational support to assigned accounts at a Regional and sometimes National or EMEA level. Work is driven by Customer demand and pre-planned support requirements. The primary focus is with case support and using clinical expertise to influence Customer usage of the full portfolio.Supporting the Boston Scientific Cardiac Rhythm Management (CRM) product portfolio across North West England, this remote field-based role offers a permanent position and requires extensive travel (approx. four days per week in the field; however, the amount is dependent on client needs). Your responsibilities will include:Serves as primary resource for clinical support in the areas of case coverage, troubleshooting and account support.Educates customers on the merits and proper clinical usage of our CRM products by supporting implants, assisting with troubleshooting, providing education and training for Cardiac Physiologists and clinicians to keep customers abreast of the latest product and technology developments and proper programming of devices.Attends cases in labs of hospital accounts for implant support and development efforts.Provides initial and continuous, as needed, training in the field and feedback for sales teams (as appropriate) on products, features and accounts.Supports Sales teams in meeting with existing and potential clients (e.g., physicians, physician office groups at hospitals) by traveling as required to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals.Develops relationships with hospital personnel (e.g., through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospitals and to identify key decision makers to facilitate future sales.Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.In this role, you will be part of the UK North team. Primarily responsible for covering North West England, you may on occasion be required to support colleagues in neighbouring regions.This remote field-based role requires extensive travel (approx. four days per week in the field; however, the amount is dependent on client needs) within the assigned territory. What are we looking for in you:Successfully completed degree studies (or equivalent) within Biomedical Sciences, Life Sciences or a healthcare subject (e.g. within the field of cardiology) is beneficial.Professional experience in a clinical role within hospitals or industry, preferably within CRM or with alternative cardiology focused medical devices is beneficial. Strong communication skills.Can understand and communicate complex technical and clinical details.Can rapidly adapt to a very dynamic marketplace.Strong team player, collaborative, can build relationships and work cross-functionally.Self-motivated and can influence others.Flexible, adaptable but focused and persistent.Willing and can travel extensively as required by workload. What we can offer to you:Experience in a groundbreaking multinational company with attractive benefits.Inspirational colleagues and culture.Career development.Fast growing and innovative environment.A company team culture.International opportunities.Excellent training/development programs.A permanent position.A remote field-based role. Want to see what a day in the life of a Field Clinical Specialist looks like? Watch the video below:
A Day in the Life | Marie, Field Clinical Specialist (youtube.com) Requisition ID: 624629 Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn.
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About Boston Scientific
Boston Scientific
PublicBoston Scientific Corporation (BSC) is an American biotechnology and biomedical engineering firm and multinational manufacturer of medical devices used in interventional medical specialties, including interventional radiology, interventional cardiology, peripheral interventions, neuromodulation,...
10,001+
Employees
Marlborough
Headquarters
$58B
Valuation
Reviews
10 reviews
3.0
10 reviews
Work-life balance
2.5
Compensation
2.8
Culture
2.7
Career
3.2
Management
2.3
45%
Recommend to a friend
Pros
Friendly and helpful coworkers
Good benefits and health insurance
Meaningful work creating life-saving devices
Cons
Poor management and leadership
Poor work life balance and overtime
Unprofessional workplace culture
Salary Ranges
21 data points
Mid/L4
Mid/L4 · Business Process Analyst III
1 reports
$136,840
total per year
Base
$105,277
Stock
-
Bonus
-
$136,840
$136,840
Interview experience
5 interviews
Difficulty
3.0
/ 5
Duration
14-28 weeks
Interview process
1
Application Review
2
Recruiter Screen
3
Hiring Manager Interview
4
Technical/Behavioral Interview
5
Final Round Interview
6
Offer
Common questions
Technical Knowledge
Behavioral/STAR
Past Experience
Culture Fit
Problem Solving
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