IN_RBAI_Senior Engineer - Customer Quality Management_IN

Capture customer specific requirements and integrate special requirements within plant processes as per IATF 16949 requirements

Responsible for PPAP ontime submission to customer based on customer specific requirements

Will be actively participating in SE (Simultaneous Engineering team) /PAT (Product start Team)/ QGC (Quality Gate Customer) meetings to capture the product requirement at early stage and also giving inputs or suggestions based on experience

Responsible for active participation in process FMEA and bring the learning and inputs from SE/PAT/QG meetings to FMEA

FMEA coordination

Responsible to initiate suitable containment measures at customer end or at warehouse for customer complaints

Responsible for coordinating with internal stake holders in addressing customer complaints which are related to manufacturing process and communicate the actions to customer

Periodic

Responsible for complete coordination during customer audits or visits by aligning with internal partners. Should capture audit points and close loop by bringing suitable measures for the identified points and ensure that there are no repeat issues.

Occasional

Responsible for attending Quality review meetings at customer place (Eg: B-panel ) and support customers to resolve Quality issues in the product

BE Electronics & Electrical with 2 - 3 years of experience

Technical.

• Basic electronics knowledge and should be able to read and understanding schematics

• Knowledge on 8D systematics

• Six Sigma Green belt (Minimum) ,possess knowledge on Shainin methodology and DOE

• Knowledge on PPAP, FMEA and CP

• Ability to Statistical analysis.