IN-RBAI_Customer quality / Plant quality champion_IN

Ensure requirements of Quality management system for the plant

Build required systems for automotive QMS certification.

Support in change management process – Customer info / approval

Review and authorize quality gates for new projects.

Coordinate for customer PPAP. & Series support for customers.

Claim management in case of 0 km complaints / warranty handling and analysis of field failures.

IQIS system management for all types of complaints.

Coordinate and drive improvements in terms of quality within the value stream from source / make and

deliver.

Implement zero defect quality initiatives in the plant

Coordinate for risk assessment in case of concessions / complaints

Coordinate and face internal / external system audits and customer audits.

Support to Conduct product audits and process audits.

B.E Mechanical Engineering / Electrical Engineering

Minimum 2 to 3 years of experience in customer management in quality

Candidate should have good Negotiation skills, Communication skills, Conflict management skills

Working in teams, Leading a team with Emotional stability