Value Stream Quality Mangement Specialist

Your tasks

💡 Job Summary

We are looking for a highly driven and detail-oriented Quality Specialist II to join our QMM1 team at the Amata Plant (AmaP). In this critical role, you will act as the key contact window for our** Plant-to-Plant (P2P) products (ESP/ABS)**, managing customer complaints, ensuring strict compliance with QMS standards, driving 8D problem-solving processes, and minimizing failure costs.

🎯 Key Roles & Responsibilities1. Customer & P2P Complaint Management (90% of Role)

• Primary Contact Window: Serve as the main interface for both incoming and outgoing Plant-to-Plant (P2P) product complaints.

• Complaint Evaluation & Resolution: Evaluate customer/field complaints, define robust corrective actions, and track their implementation.

• 8D Leadership: Lead 8D quality investigations to ensure 8D reports score >20 points (>66.7%) with a 100% on-time lead time (

• At least 5+ years of experience in automotive manufacturing quality management.

• Demonstrated experience handling ESP/ABS product lines or complex automotive electronics is highly preferred.

• Technical & QMS Expertise:

• Solid training and understanding of Quality Management Systems (ISO/IATF16949, ISO14001).

• Strong mastery of QMS Core Tools: APQP, FMEA, Control Plan, MSA, SPC, PPAP, VDA, and Customer Specific Requirements (CSRs).

• Knowledge of Bosch specific standards (product liability, product audits, internal failure Q-control) is a major advantage.

• Soft Skills & Competencies (Bosch Competence Model): Entrepreneurial: Results-oriented and future-driven.

• Leadership: Strong self-leadership with the ability to lead and influence others.

• Interpersonal: Excellent cooperation and communication skills to interface between plants, suppliers, and customers.

• Language & IT Proficiency: English: Professional working proficiency (Speaking, Listening, Reading).

• IT Skills: Proficient in MS Office suite (Excel, Word, PowerPoint) and professional email etiquette.