This position is responsible for the receiving process for warranty returns to the Walnut Ridge, AR facility including handling/sorting product, reviewing paperwork, verifying returned product to authorized RGA and to packing slip, assigning cord tag, entering information into SAP, conducting Hipot tests, collecting data and samples, and processing Quick Scrap products.

Responsibilities:

• Determine, based on paperwork, if the returned product should be considered an eligible warranty return or something else.
• Verify returned product to authorized RGA and packing slip, and mark RGA appropriately to match the returned product.
• Assign the correct colored “cord tag” to tools and some select accessories. Enter the customer info, tracking info, model #, and cord tag number into SAP so that units can be tracked through the reconditioning process.
• Hipot test all corded tools to ensure Reconditioning Specialist will be protected from electrical shock.
• Collect run-time data, “Watch List” samples, & RUQ (Ramp Up Quality) samples on a select number of models as directed.
• Determine Quick Scrap, evaluate and scrap, or batch like product for the recondition bench to evaluate.
• Observes all safety regulations and is responsible for cleanliness of work area and equipment. Reports any unsafe working conditions to supervisor.
• High School Diploma, GED or equivalent
• 1 year of experience in a distribution business environment preferred
• Computer Literate with Windows application, SAP experience an asset
• Basic reading, writing, math skills.

BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives

• FIRST Robotics (For Inspiration and Recognition of Science and Technology)
• AWIM (A World In Motion)

Equal Opportunity Employer, including disability/veterans.

Thanks to the work of every associate, Bosch has been recognized for award-winning culture by the following organizations:

• Great Place to Work™ Certified, 2024
• Fortune’s World’s Most Admired Companies, 2024
• America’s Best Large Employers, 2024
• America’s Best Employers for Diversity, 2024
• America’s Greatest Workplaces for Women, Newsweek2024
• Greatest Workplaces for Diversity, Newsweek 2024

Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available.

The U.S. hourly pay rate range for this full-time position $16.79 to 19.53/hour. Within the range, individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc.

In addition to your hourly pay, Bosch offers a comprehensive benefits package that includes health, dental, and vision plans; health savings accounts (HSA); flexible spending accounts; 401(K) retirement plan with an attractive employer match; wellness programs; life insurance; short and long term disability insurance; paid time off; parental leave, adoption assistance; and reimbursement of education expenses. Learn more about our full benefits offerings by visiting: https://www.myboschbenefits.com/public/welcome. Pay ranges included in the postings generally reflect base salary; certain positions may include bonus, commission, or additional benefits.

Robert Bosch Tool Corporation is composed of industry-leading brands, including Bosch, Dremel, Roto Zip, and Vermont American. Bosch designs, manufactures, and sells power tools, rotary tools, and accessories. Renowned for innovation, versatility, ease of use, durability, and performance, Bosch tools are sold through tool specialists, hardware stores, mass merchants, and home improvement centers.

The Walnut Ridge plant is home to a small team of associates dedicated to delighting customers with outstanding power tool service. If you are looking for a small team feel with a much bigger organization standing behind you, then the Walnut Ridge Bosch location will be a great fit for you!