[BD] Senior IT Product & Service Manager (Business Workflow Platform)

Lead the Future of Intelligent Workflow Platforms

Join Bosch Vietnam’s Global Product & Service organization to help shape next-generation workflow platforms used by 500,000+ users worldwide. Built on advanced Low-Code / No-Code technologies and evolving with AI and GenAI capabilities, our platform powers mission-critical enterprise workflows at global scale.

We are looking for a Senior IT Product & Service Manager who combines strong product leadership, technical expertise, operational excellence, and strategic execution mindset to drive platform transformation, modernization, and long-term product success. You will work closely with Product, Engineering, UX, Operations, and Business stakeholders to deliver scalable, AI-driven enterprise solutions with high reliability, usability, and business impact.

Main Responsibilities

• Product Strategy & Leadership

• Define and drive product vision, roadmap, and strategic direction for enterprise workflow platforms

• Lead prioritization and investment decisions balancing business value, scalability, risk, and operational efficiency

• Drive continuous improvement, innovation, and AI-native product transformation initiatives

• Monitor market trends, emerging technologies, and enterprise workflow best practices

• Platform Modernization & Product Delivery

• Lead migration and modernization initiatives from legacy platforms to next-generation workflow solutions

• Collaborate with Product, Engineering, UX, and Architecture teams to deliver scalable enterprise capabilities

• Ensure high-quality product delivery through Agile product management and execution practices

• Drive operational excellence, standardization, and platform optimization

• Service Management & Operational Governance

• Ensure service reliability, platform performance, SLA alignment, and operational stability

• Implement data-driven monitoring, analytics, and KPI tracking to support decision-making

• Support governance, security, compliance, and risk management activities

• Collaborate with stakeholders to ensure smooth adoption and change management

• Technical & Stakeholder Management

• Translate business needs into clear and scalable technical and product requirements

• Provide leadership on software architecture, cloud technologies, workflow platforms, and AI-driven capabilities

• Manage communication, alignment, and engagement across global business and technology stakeholders

• Collaborate with strategic vendors and technology partners to ensure long-term product and service quality

• Agile Leadership & Team Enablement

• Promote Agile mindset, collaboration, and iterative product delivery practices

• Empower cross-functional teams to deliver value, improve continuously, and operate effectively

• Mentor teams and contribute to product management and operational best practices

Must-have:

• Bachelor's or master's degree in c omputer science, Engineering, or a related field.
• 10+ years of experience in technical product management, with a focus on complex systems and large-scale IT solutions.
• Deep expertise in software architecture, cloud infrastructure, and no-code/low-code platforms.
• Proven ability to lead and inspire cross-functional teams.
• Exceptional communication skills, with the ability to convey technical concepts to varied audiences.
• Proficiency in data analysis and decision-making tools.
• Experience in vendor management and working with global teams.
• Strong understanding of AI technologies and their potential applications in business settings.

Nice-to-have:

• Deep understanding of automation principles and ability to design efficient, automated workflows.
• Knowledge of emerging technologies in no-code/low-code platforms, cloud computing.
• Experience with agile development methodologies.
• Familiarity with the latest industry trends and technologies.
• Ability to work in a fast-paced and dynamic environment.
• A proactive and creative problem-solving approach.
• Strong organizational and time-management skills.

Why BOSCH?

Because we do not just follow trends, we create them. Together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.

Benefits and Career Opportunities

• Working in one of the Best Places to Work in Vietnam and Top 30 of the** Most Innovative Companies** all over the world
• Join in a dynamic and fast-growing global company (English-speaking environment), with opportunity to work in global projects and being a part of innovation team contributing initiative ideas to the hi-tech world
• Onsite opportunities: short-term and long-term assignments in worldwide offices
• Engage in our diverse training programs which surely help strengthen both your personal and professionalism
• 13th-month salary bonus + attractive** performance bonus** (you'll love it!) + annual performance appraisal
• 100% offered salary and mandatory** social insurances** in 2-month probation
• 15++ days of annual leave + 1-day of birthday leave
• Premium health insurance for employee and 02 family members
• Flexible working time and working model
• Lunch and parking allowance
• Good benefits of company activities such as: football, badminton, yoga, Aerobic, team building…