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Bosch
Bosch

Loyalty Club Customer Communication Responsible at Bosch

RoleCustomer Success
LevelMid Level
Locationİstanbul, Türkiye
WorkOn-site
TypeFull-time
Posted3 days ago
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About the role

  • Handle and respond to incoming written and verbal requests from sub-dealers and sales teams across all communication channels within the Loyalty Club,
  • Ensuring timely handling and resolution of issues.
  • Provide necessary guidance, support daily operations, and monitor request flows, while ensuring regular tracking and reporting
  • Minimum associate’s or bachelor’s degree
  • Strong written and verbal communication skills
  • Proficient in basic MS Office applications
  • Strong problem-solving skills
  • Minimum 2 years of experience in a call center or customer solutions center

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology with us, you will have the chance to improve quality of life all across the globe.

Required skills

Customer Communication

Issue Resolution

Reporting

MS Office

Operations Support

About Bosch

İstanbul

Headquarters