Roles & Responsibilities

• The SDM (Service Delivery Manger) – Process Consulting is responsible for leading a group of highly experienced process consulting team across multiple domains and geographies.
• This role requires a balance of functional expertise and managerial acumen, including driving business process excellence, ensuring alignment of technology with business goals, developing consulting talent, and developing a high-performance team.
• The leader is expected to act as a key enabler for innovation, organizational capability building, and client engagement.
• Collaborate with business leaders and partners to identify new consulting opportunities.
• Build strategic alliances with external vendors, technology partners, and academic institutions.
• Represent the function in global forums, customer engagements, and partner ecosystems.
• Define and evolve the functional consulting vision, roadmap, and competency development strategy aligned with digital transformation goals.
• Own and drive the adoption of standardized end-to-end business processes across global business units and plants.
• Promote process innovation and digital transformation by identifying emerging industry trends, technologies, and tools relevant to Bosch.
• Lead a group of 4 teams with process consultants, project/test managers.
• Drive team development through mentorship, performance management, and career progression planning.
• Foster a culture of collaboration, learning, and high performance across the consulting group.
• Spearhead onboarding, competency development, and leadership grooming initiatives within the team.

Required Skills & Experience:

• 15+ years of Enterprise IT experience with 5+ years of leading digital transformation programs.
• Proven experience managing large cross-functional teams and delivering strategic consulting engagements.
• In-depth experience in technology adoption and change management across the teams
• Proven experience in managing large program’s Exposure to build high performance teams ground up.
• Excellent stakeholder management and Change
• Management to Manage complex stakeholder landscapes across geographies and business domains
• Entrepreneurial mindset to identify business opportunities and grow the portfolio
• Good understanding of the enterprise IT landscape, operations and in-depth understanding of the business use-cases in respective domain.
• Demonstrated ability to lead in multicultural, matrixed global organizations.
• Experience in handling large teams, competency management and team career development Definite added advantage (Desirable but not mandatory)
• Domain knowledge across multiple process areas (e.g., O2C, EWM, SCM, Manufacturing, etc.)
• Certified in SAP, PMP/Prince2, or equivalent credentials
• Preferred Location: Hyderabad

BE/ME or MBA with Supply Chain specialization

• 15+ years of Enterprise IT experience with 5+ years of leading digital transformation programs

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.