
Vice President, Client Implementations
About the role
Vice President, Client Conversions & Change
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #Life AtBNY is all about.
We’re seeking a future team member for the role of Senior Vice President, Client Implementations to join our Client Conversion & Change Teamwithin the Client experience LOB. This role is a hybrid work schedule that will be located out of our Frankfurt, Germany office.
In this role, you will make an impact in the following ways:
- Responsible for project/program management of complex projects and programs for new business. These would typically be long-term, multi-year and could be across platforms.
- Collaborates with internal Key Partners and clients to facilitate the conversion of new client’s assets, processes, and procedures from current custodian(s) to BNY.
- Deploys full program governance with standard artifacts to track project plan assignments.
- Coordinates the planning, scheduling, reporting, and issue / risk tracking, escalates project/program risks to management and works with internal and external stakeholders to meet target onboarding/conversion timelines.
- Lead Client Conversion and Change improvement initiatives.
- Provides leadership and recommendations for overall success of complex onboardings/conversions to ensure the highest quality of project delivery and client satisfaction
- Collaborates with firm-wide resources (Operations, Product, Technology, Legal, etc.) to ensure client onboarding/conversion needs are being addressed and ensures alignment across teams
- Proactively manages client expectations by evaluating scope creep, material project changes, and customized operating models
To be successful in this role, we’re seeking the following:
- Bachelor’s degree or the equivalent
- 8 -10+ years of total work experience preferred
- Project Management Certification is strongly preferred
- Experience in client-facing and/or project management roles is strongly recommended
- German language proficiency is highly preferred
At BNY, our culture speaks for itself. Here’s a few of our awards:
- America’s Most Innovative Companies, Fortune, 2024
- World’s Most Admired Companies, Fortune 2024
- Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
- Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
- “Most Just Companies”, Just Capital and CNBC, 2024
- Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
- Bloomberg’s Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
- BNY is an Equal Employment Opportunity/Affirmative Action Employer
- Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
About BNY Mellon
Frankfurt am Main
Headquarters