Vice President, Business Process Improvement & Best Practices

Vice President, Business Process Improvement & Best Practices

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #Life AtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Vice President, Business Process Improvement & Best Practices to join our CT Reengineering team. This role is in Manchester.

In this role, you’ll make an impact in the following ways:

• Acts as resource for Business Leaders / Stakeholders to develop process improvement using Artificial intelligence, process reengineering or digital tools based on their business strategy.

• With minimal guidance, defines, designs and implements process improvement initiatives by engaging with cross-functional teams.

• Responsible to scan processes for AI automation and augmentation, develop business cases, design data pipelines and models, and lead end‑to‑end execution from discoveries through production and ongoing optimization

• Strong grounding in prompt engineering, NLP, optimization, and AI; proficiency with Python, model lifecycle; experience translating operational pain points into deployable solutions; excellent communication and storytelling; and a track record delivering complex programs. Preferred: exposure to enterprise data, process mining, and responsible AI

• Assigned to moderately complex business problems and/or a piece of an enterprise-wide initiative.

• Conducts research to inform and guide solutions. Employs a client-focused approach to drive adoption and utilization of business process re-engineering solutions.

• Conduct data driven root cause analysis & identify improvement opportunities/recommendations

• Document, analyze and prioritize business process requirements using Six Sigma/Lean/Reengineering principles. Develops business process change recommendations.

• Facilitates and coaches project team to ensure optimal program adoption. Employs project management and change management strategies.

To be successful in this role, we’re seeking the following:

• Bachelor’s degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred.
• Significant work experience preferred. Experience in securities, financial products and/or the finance industry preferred.
• Six Sigma Black Belt, PMP, Scrum Master certifications preferred
• In the project/program structure, leads a project team to accomplish results. Contributes to the achievement of multiple related team’s objectives and profitability of assigned Products/Processes/Business.
• Liaises with relevant networks and professional groups for best practice sharing and industry standards.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025

• World’s Most Admired Companies, Fortune 2025

• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

• BNY is an Equal Employment Opportunity/Affirmative Action Employer
• Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.