At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #Life AtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Data Scientist to join our team. This role location is in Pittsburgh, PA, USA.
In this role, you’ll make an impact in the following ways:

Develop and communicate insights leveraging the scientific method, specializing in model science, feature science, and insight science capabilities.
Design, develop, and deploy machine learning models to improve chatbot understanding, response accuracy, and user engagement.
Analyze large volumes of chatbot interaction data to identify patterns, trends, and opportunities for optimization.
Collaborate with cross-functional teams to translate data insights into practical solutions and product enhancements.
Continuously evaluate and refine models to ensure robustness, scalability, and alignment with business goals.
Stay current with emerging AI, NLP, and data mining techniques to innovate chatbot capabilities.
Communicate findings and recommendations effectively to technical and non-technical stakeholders.
Supervise and guide junior team members, provide training in technical tools and business applications, and contribute to team objectives.

To be successful in this role, we’re seeking the following:

Bachelor’s degree in STEM or equivalent work experience; experience in related fields preferred.
3-5 years of related experience, preferably in the securities or financial services industry.
Proven experience in building and deploying machine learning models, preferably in NLP and chatbot domains.
Strong programming skills in Python, R, or similar languages; familiarity with ML frameworks (e.g., Tensor Flow, Py Torch).
Expertise in data mining, statistical analysis, and visualization tools.

At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn:
Here’s a few of our recent awards:
· America’s Most Innovative Companies, Fortune, 2025
· World’s Most Admired Companies, Fortune 2025
· “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

• BNY is an Equal Employment Opportunity/Affirmative Action Employer
• Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team—one that is representative and inclusive of the diverse talent, clients and communities we work with and serve—and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.