Vice President, Client Processing

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #Life AtBNY is all about. Join us and be part of something extraordinary.

• We’re seeking a future team member for the role of Vice President, Client Processing to join our Client Processing
• Trade Capture team. This role is located in Lake Mary, Florida (4 days in office per week).

In this role, you’ll make an impact in the following ways:

• Own the end‑to‑end Trade Capture process, including task allocation, controls, quality, and risk management

• Act as the primary point of contact for process queries, client escalations, and senior stakeholder communication

• Build strong, trusted client relationships and ensure consistent, accurate service delivery

• Ensure full compliance with BNY Mellon policies and all regulatory daily, weekly, monthly, and annual requirements, including timely escalation of control breaches

• Lead and manage the team, including workload planning, performance management, coaching, training, and all related people processes

• Monitor team process knowledge and quality, providing regular feedback and driving continuous improvement

• Identify process risks and errors, ensure root‑cause analysis, and implement sustainable corrective actions

• Drive the Digital and AI agenda by identifying automation opportunities and embedding digital solutions to deliver higher STP, increased efficiency, and reduced operational risk

• Lead and coordinate business and change initiatives impacting day‑to-day operations

To be successful in this role, we’re seeking the following:

• Bachelor’s degree in finance, science or similar with 6+ years of relevant experience

• Experience in process management is an asset

• Organizational skills and ability to handle high volume of tasks with tight deadlines

• An effective communicator on all levels with solid presentation skills

• Knowledge of financial instruments - both listed and unlisted

• Excellent problem solver with sound prioritization & time management skills

• Proficient in English with strong verbal and written communication skills

At BNY, our culture speaks for itself, check out the latest BNY news at:

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Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025

• World’s Most Admired Companies, Fortune 2025

• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

• BNY is an Equal Employment Opportunity/Affirmative Action Employer
• Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.