Specialist, Client Operations

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #Life AtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Client Operation Specialist to join our Client Service team. This role is located in Lake Mary, FL.

In this role, you’ll make an impact in the following ways:

• Works with external clients to resolve day-to-day issues and direct them to appropriate resources at BNY.
• Supports clients in addressing operational and technical questions or issues and ensuring requests are executed.
• Apply problem solving skills based on precedence and experience.
• Uses communication skills to deliver high quality service to a specialized client base.

To be successful in this role, we’re seeking the following:

• Bachelor’s degree or the equivalent combination of education and experience is required.
• 0-3 years of total work experience preferred.
• Experience in an operational area and/or client services preferred.
• Supports a selected number of client accounts of limited complexity.