Specialist, Client Service Management I

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #Life AtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Specialist, Client Service Management I to join our Asset Servicing, Client Experience team. This role is located in Pune.

In this role, you’ll make an impact in the following ways:

• Be responsible for monitoring smooth service delivery for our global clients

• Support financial targets by working towards process improvement and automation opportunities thereby generating efficiencies

• Provide support for new service/product enhancements and developments (projects)

• Support around Service Director Dashboard / Management Information including, but not limited to creating monthly executive summaries / Financial Management reports, performing necessary quality checks etc

• General Administration tasks which include preparation for various KPI/KRI reporting, Due-diligence preparation, follow up on any client queries regarding NEXEN, etc.

To be successful in this role, we’re seeking the following:

• Bachelor’s degree or higher is required

• 4+ years in investment banking industry

• Efficient, structured, independent and autonomous working

• Adherence to the internal control, reporting and compliance guidelines

• Proficiency in MS Office tools (Excel, PowerPoint, Power BI)

• Knowledge about systems, their logic and interaction

• Proactive, focused attitude towards work and an ability to consistently meet stringent deadlines

• Experience in interacting with global clients is preferred

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025

• World’s Most Admired Companies, Fortune 2025

• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

• BNY is an Equal Employment Opportunity/Affirmative Action Employer
• Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.