Senior Associate, Client Processing

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #Life AtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Senior Associate, Client Processing to join our Liquidity & Finance Platform team. This role is located in Pittsburgh, PA.

In this role, you’ll make an impact in the following ways:

• Lead and execute complex client service and transactional support functions across liquidity and financing workflows, ensuring operational excellence and timely delivery

• Serve as a point of escalation for complex client inquiries, issues, and exception resolution; drive root‑cause analysis and implement preventive controls

• Process and oversee account-related transactions aligned to scheduled events and client‑authenticated directions, ensuring accuracy, timeliness, and adherence to risk and control standards

• Partner cross‑functionally with internal teams (operations, technology, product, risk) to streamline processes, enhance client outcomes, and resolve issues end‑to‑end

• Utilize AI-enabled tools and automation to improve efficiency, reduce manual effort, and strengthen data quality and reporting; contribute to continuous improvement initiatives

• Integrate strong domain knowledge with industry standards and best practices to design and refine operational procedures and client solutions

• Allocate, review, and quality‑check work of team members; perform supervisory reviews/approvals in line with control requirements

• Contribute to team goals by identifying opportunities to simplify, standardize, and scale processes; champion change management and adoption of new capabilities

To be successful in this role, we’re seeking the following:

• Bachelor’s degree or the equivalent combination of education and experience is required.

• 5-7 years of total work experience is preferred.

• Hands-on experience with AI technology (e.g., AI-enabled workflow, automation, anomaly detection, or knowledge tools) to drive operational improvements and efficiency

• Strong understanding of cash processing and/or Demand Deposit Systems (DDS) is a significant plus; experience with brokerage processing is also preferred

• Proven ability to manage complex operational tasks, conduct supervisory reviews, and uphold rigorous risk and control standards

• Exceptional problem-solving, communication, and stakeholder management skills, with a track record of cross-team collaboration

• High attention to detail, data integrity mindset, and comfort with metrics/analytics to monitor performance and inform decisions

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

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Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025

• World’s Most Admired Companies, Fortune 2025

• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

• BNY is an Equal Employment Opportunity/Affirmative Action Employer
• Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.