Senior Vice President, Trustee & Depositary Group Manager

Senior Vice President – Depositary Client Management Location:

Luxembourg
Corporate Title:

Senior Vice President

Overview:

BNY is seeking a Senior Vice President to join its Client Management Team in Luxembourg. This role is responsible for supporting the end-to-end client lifecycle across onboarding, governance, implementation, service oversight, and ongoing relationship management. The successful candidate will work closely with internal partners and external clients to help deliver a controlled, high-quality client experience across the depositary and funds servicing environment.

Key responsibilities

• Lead and coordinate activities related to client acceptance governance
• Manage and support Depositary Initial Assessments (DIA), including initial look-through and ownership verification assessments
• Provide TD operational approval into governance forums including the Business Acceptance Committee and Deal Council
• Coordinate FTE assessment / requests and EMEA pricing requests as required
• Support and oversee client onboarding and implementation activities
• Coordinate Service Level Document (SLD) implementation and review relevant templates, including those relating to Man Co / AIFM delegates
• Manage the collection and review of full legal documentation and fund information
• Coordinate bank account access and systems access setup with relevant stakeholders
• Support fund events management, including launches, liquidations, migrations, and mergers
• Monitor counterparty appointments, including prime brokers and other third parties
• Prepare and contribute to board reporting and participate in board meetings where required
• Develop and maintain strong client relationships through service review reporting, meeting participation,**Voice of the Client (VOC)**processes, and Annual Touch Point meetings
• Support external due diligence from Man Cos / AIFMs, as well as RFPs and beauty parades
• Oversee billing set-up and monitoring
• Maintain supporting materials such as the Prospectus Library
• Contribute to ongoing governance and business oversight through the Monthly Business Council

Required qualifications

• Significant experience in client management, client onboarding, asset servicing, funds, depositary, custody, or related financial services environment
• Strong understanding of onboarding governance, documentation, and implementation processes
• Experience working with governance forums, approvals, and stakeholder coordination
• Ability to manage client-facing interactions and support service review processes
• Experience in reporting, issue management, and cross-functional coordination
• Strong analytical, communication, and organizational skills
• Strong knowledge of the Luxembourg funds environment and related client / fund servicing practices

Preferred qualifications

• Sound experience in Luxembourg funds servicing,depositary, or custody oversight
• Exposure to Man Cos / AIFMs, board reporting, and due diligence processes
• Experience supporting RFPs, onboarding programs, and client governance forums
• Familiarity with billing controls, fund documentation, and service implementation frameworks

What will help you succeed

• Strong client focus and relationship-building capability
• Effective communication and stakeholder management
• Strong attention to detail and control mindset
• Ability to manage multiple workstreams in a deadline-driven environment
• Sound judgment, ownership, and collaborative leadership