BNY Mellon
BNY Mellon

Vice President, Client Operations - CLO Reporting

RoleOperations
LevelExecutive
LocationHouston, United States
WorkOn-site
TypeFull-time
Posted1 week ago
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About the role

We're seeking a future team member for the role of Vice President, Operations Client Service to join our Client Operations & Reporting team. This role is located in Houstin, Texas In this role, you'll make an impact in the following ways:

· Develop and implement client service strategies by utilizing in-depth knowledge of client operations and industry best practices.

· Lead initiatives to enhance client satisfaction and operational efficiency by continuously evaluating and improving service delivery processes.

· Ensure compliance with regulatory requirements and company policies by maintaining up-to-date knowledge of industry standards and implementing necessary changes.

· Collaborate with cross-functional teams to address client needs and resolve complex issues, demonstrating strong problem-solving skills.

To be successful in this role, we're seeking the following:

· Bachelor's degree in Business, Finance, or a related field.

· Advanced degree or professional certification preferred.

· Typically 7-12 years of experience.

· Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.

· Excellent communication and interpersonal skills, capable of building strong relationships with clients and internal teams.

· Proficiency in client service operations and a thorough understanding of industry regulations and standards.

Benefits and perks

Healthcare

Flexible Hours

Parental Leave

Learning Budget

401(k)

Equity

Required skills

Operations management

Process improvement

Cross-functional coordination

About BNY Mellon

Houston

Headquarters