Vice President, Production Services Application Support (MQ)
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #Life AtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Vice President, Production Services Application Support to join our GSS Enablement Messaging team. This role is in Lake Mary, FL, Pitsburgh, PA, NY, NJ (4 days in office.
In this role, you’ll make an impact in the following ways:

Must have Expert knowledge of IBM MQ on Distributed Platform
IBM MQ Cluster setup

DQM

Strong working understanding of different operating systems like Linux, Windows and Mainframe.
Ability to interact with all levels of an organization, including management
Experience with Linux shell scripting / PERL scripting preferred
Strong verbal, written, and interpersonal communication skills
Solid problem-solving skills
Strong analytical skills including the ability to research and resolve confirmation discrepancies

To be successful in this role, we’re seeking the following:

Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial. 8-10 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus.
Experience with IBM MQ, MQ Appliance, MQIPT, MQ on Mainframe.
Must support highly critical applications.

Excellent Microsoft Office skills:

Lead technical triage activities for Low to medium severity incidents
Complete critical requests on demand to support and weekend coverage of our clients and application.
Troubleshoot complex production issues, leverage partner teams and learn from Subject Matter Experts.
Drive efforts to find root cause as part of problem management process.
Facilitate continuous improvement to increase stability, client delight and operational excellence.
Able to be successful in a matrixed structure with a globally dispersed virtual team.
Involve in Disaster Recovery Activity.
Preferred: Store Front, App Connect (Formerly IBM Integration Bus – IIB), Share Point, JIRA, Service Now

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom
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Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

• BNY is an Equal Employment Opportunity/Affirmative Action Employer
• Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.