• Title in the contract: Employee Representative
• Full Time

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #Life AtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Specialist, Shareholder Services to join our Wealth Services Operations team. This role is located in Manchester.

In this role, you’ll make an impact in the following ways:

• Cash and stock break resolution

• Responsible for review, investigation and response on client queries

• Assisting manager on projects and client meetings

• Testing for releases, functional changes, and ad-hoc testing

• Day to day settlements duties and tasks: chasing counter parties for outstanding trades, ensuring accounts are fully funded, resolving blocked or rejected trades

• Managing stock positions to ensure securities are in the right place

• Keeping procedures updated

Saving down and learning market information

To be successful in this role, we’re seeking the following:

• Responsible for the quality and completion of own work.

• Provides product knowledge and technical assistance as necessary.

• Experience in dealing with clients over the phone and written (email)

• Proven track record of delivering excellent client service

• Ability to adapt to change and use initiative to overcome challenges

• Must have intermediate knowledge of Microsoft Office products (specifically Word, Excel, Access, Outlook)

• Understanding of CREST settlement desirable

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025

• World’s Most Admired Companies, Fortune 2025

• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

• BNY is an Equal Employment Opportunity/Affirmative Action Employer
• Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans