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职位BNY Mellon

Specialist, Client Service Management

BNY Mellon

Specialist, Client Service Management

BNY Mellon

Berwyn, PA, United States

·

On-site

·

Full-time

·

5d ago

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #Life AtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Specialist, Client Service Management (Money Manager Data Team) to join our Managed Account Solutions team. This role is located in Berwyn, PA.

**In this role, you’ll make an impact in the following ways:

  • Client Service Management Specialists for the Money Manager Data team are responsible for the completion and coordination of the configuration of Third Party Money Managers onto Managed Accounts Solutions platform, as well as for maintenance of configuration data post onboarding lifecycle.

  • Configure and coordinate the Manager Onboarding process, including: updating internal systems, following up on delegated set up tasks with internal and external teams and communicating next steps/completion to stakeholders.

  • Maintenance and integrity of manager system data, coordination of maintenance activities with other parties (internal and external) as it pertains to manager/style configuration attributes.

  • Reconcile the PAS Share Point for RIA manager/style requests weekly.

  • Monitor queues in Growth Dynamics, Access Hub, Microsoft Dynamics and Service Now for action items.

  • Identify and escalate any problematic issues or patterns with requests submitted to team.

  • Research items prior to reaching out to other parties as well as with leveraging the assistance of teammates.

  • Money Manager Data team is responsible for the completion and coordination of the configuration of Third Party Money Managers onto Pershing’s managed account platform, as well maintain the configuration data post onboarding lifecycle. Money Manager Data team members will work with internal and external parties in conversion and BAU workstreams in capturing all relevant data points and gaining exposure to the managed account workflows.

**To be successful in this role, we’re seeking the following:

  • Bachelor’s degree in Business or related field preferred; or relevant experience.

  • Strong time management, communication and prioritization skills required.

  • Must be exceptionally organized, and able to articulate regular status updates.

  • Managed Accounts experience preferred.

  • Excel proficiency required.

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关于BNY Mellon

BNY Mellon

BNY Mellon is a global investment company and one of the world's oldest banks, providing investment management and investment services to institutions, corporations and high-net-worth individuals. The company serves as a custodian for assets and provides treasury services, fund administration and other financial services.

10,001+

员工数

New York City

总部位置

$40B

企业估值

评价

3.7

10条评价

工作生活平衡

4.2

薪酬

2.8

企业文化

4.1

职业发展

2.5

管理层

3.2

65%

推荐给朋友

优点

Good work-life balance

Supportive management and culture

Excellent benefits and retirement plans

缺点

Poor compensation and non-competitive pay

Limited career growth and progression opportunities

Management issues and disorganization

薪资范围

28个数据点

L2

L3

L4

L5

L6

L2 · Customer Success L2

0份报告

$44,421

年薪总额

基本工资

$17,768

股票

$22,211

奖金

$4,442

$31,095

$57,747

面试经验

8次面试

难度

3.0

/ 5

时长

21-35周

体验

正面 0%

中性 75%

负面 25%

面试流程

1

Application Review

2

Online Assessment/Technical Screen

3

HR/Recruiter Screen

4

Technical Interview

5

Behavioral Interview

6

Final Round/Superday

常见问题

Technical Knowledge

Coding/Algorithm

Behavioral/STAR

Past Experience

Culture Fit