Senior Specialist, Client Enablement

Senior Specialist, Client Enablement

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #Life AtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Senior Specialist, Client Enablement to join our Global Payments & Trade, Client Enablement team. This role is located in Pune.

In this role, you’ll make an impact in the following ways:

• Serve as a core contributor to onboarding and transition projects, ensuring timely and accurate delivery of client solutions.
• Provide coaching and guidance on project management best practices to internal teams and stakeholders.
• Act as an escalation point for complex implementation issues, driving resolution through cross-functional collaboration.
• Advise clients on optimal solutions and shepherd them through the implementation lifecycle.

To be successful in this role, we’re seeking the following:

• Bachelor’s degree or equivalent combination of education and experience.
• 3–5 years of total work experience, with at least 1–2 years in project management or client onboarding roles.
• Strong understanding of Global Payments products and client implementation workflows is preferred.
• Excellent communication, problem-solving, and stakeholder management skills.
• Familiarity with tools such as Pega, Launchpad, and GIWO is a plus.
• Must demonstrate flexibility regarding shift assignments.
• Relevant local or regional certifications as required by the business.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom
BNY LinkedIn

Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

• BNY is an Equal Employment Opportunity/Affirmative Action Employer
• Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.