Business Process Improvement & Best Practices (Conventional Trust)

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #Life AtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Business Process Improvement & Best Practices (Conventional Trust) to join our Operational Change team. This role is located in Manchester, UK.

In this role, you’ll make an impact in the following ways:

• Independently defines and gathers requirements for business process improvement using analytics provided by team members. Uses own judgement, complex decision-making abilities, and extensive industry experience when determining a plan of action.

• Leads best practices initiatives involved with the implementation of multiple large, full-scale projects or a portion of a complex, function-level project.

• May enlist and coordinate the support of team members.

• Uses extensive experience and industry knowledge to recommend more efficient solutions if necessary, as well as readying existing processes for automation.

• Supports testing of new or enhanced applications and/or systems. Tasks include case development, requirement traceability analysis, test preparation, script writing, and functional test execution.

• Coaches and provides guidance to team members and may enlist their support on projects.

To be successful in this role, we’re seeking the following:

• Bachelor’s degree or the equivalent combination of education and experience is required.

• Technical experience preferred.

• Knowledge of the software development process (can be through scrum/lean agile or standard SDLC).

• Knowledge or qualifications relating to UI/UX practices.

• Experience or knowledge of Corporate Trust business is desirable.

At BNY, our culture speaks for itself, check out the latest BNY news at:

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Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025

• World’s Most Admired Companies, Fortune 2025

• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

• BNY is an Equal Employment Opportunity/Affirmative Action Employer
• Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.