Vice President, Client Processing Manager

• Loans Enablement

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #Life AtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Vice President, Client Processing Manager - Loans Enablement to join our Loans Enablement Operations team. This role is located in Pittsburgh, PA.In this role, you’ll make an impact in the following ways:

• The Vice President, Client Processing plays a crucial role within the Transaction Processing function at BNY, ensuring the seamless execution of client transactions while upholding the organization's commitment to operational excellence.

• This role is pivotal in supporting BNY's strategic pillars of client-centricity and operational efficiency by managing complex client processing tasks with precision and expertise.

• The incumbent will exemplify BNY's principles by fostering a culture of accountability, collaboration, and innovation, thereby enhancing client trust and satisfaction.

• Lead the execution of client transactions by applying advanced knowledge in transaction processing, ensuring accuracy and timeliness.

• Collaborate with cross-functional teams to optimize transaction workflows, improving efficiency and reducing operational risks.

• Serve as a subject matter expert in client processing, providing guidance and training to junior team members to promote knowledge sharing and skill development.

• Monitor and analyze transaction processing metrics to identify trends and implement improvements, enhancing the overall client experience.

• Engage with clients to resolve complex transaction-related issues, demonstrating effective problem-solving skills and maintaining strong client relationships.

• Drive process innovation initiatives by leveraging industry best practices, ensuring BNY remains at the forefront of transaction processing excellence.

To be successful in this role, we’re seeking the following:

• Bachelor's degree in Business, Finance, or related field required.

• Advanced degree or professional certifications in finance or business administration preferred.

• Typically 5-8 years of experience.

• Prior subject matter expert, team lead, leadership experience highly preferred.

• Prior hands-on syndicated loan experience, familiarity with loans servicing, Clear Par, and LSTA preferred

• Strong analytical and problem-solving abilities to manage complex transaction processes.

• Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.

• Proficiency in transaction processing systems and a keen ability to leverage technology for process improvements.

• Experience in brokerage processing preferred.

• Applicable local/regional licenses or certifications as required by the business.

• Prior loan operations experience in a financial service setting preferred

• Detail oriented

• Ability to self-manage, prioritize, and execute workload

• Familiarity with technical applications to include, but not limited to, Microsoft Office applications

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Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025

• World’s Most Admired Companies, Fortune 2025

• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

• BNY is an Equal Employment Opportunity/Affirmative Action Employer
• Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.