Senior Vice President, Bank Loans Operations

Senior Vice President – Bank Loans Operations

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #Life AtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Senior Vice President – Bank Loans Operations to join our Fund & Investor Solutions – Global Operations team. This role is located in Pittsburgh, PA.

In this role, you’ll make an impact in the following ways:

• Lead Bank Loan operations in Fund Services for trade settlement, agency services, interest processing, rate resets, covenant monitoring, and reconciliations.
• Define and execute the bank loan operating model aligned to firm strategy, growth ambitions, and regulatory requirements.
• Act as a senior escalation point for complex client, operational, and regulatory matters.
• Influence senior stakeholders and governance forums on risk, capacity, and transformation priorities.
• Manage daily operations for global Bank Loan teams, maintaining SLA, quality, and timeliness.
• Maintain strong governance over controls, reconciliations, break management, and exception handling.
• Serve as a senior client-facing leader for key Bank Loan relationships and new product onboarding.
• Partner with Product and Client teams to support new mandates, complex deal structures, and client-specific requirements.
• Drive client satisfaction, retention, and service differentiation.
• Oversee automation, digitization, and AI projects to minimize risk, cost, and manual effort.
• Achieve efficiency, free up capacity, and lower risk through transformation.
• Lead, develop, and inspire senior managers and global teams across multiple locations.
• Build a strong leadership bench with succession plans and targeted capability development.
• Foster a culture of accountability, inclusion, continuous improvement, and operational excellence.

To be successful in this role, we’re seeking the following:

• 15+ years of experience in Bank Loan operations within asset management, custody, fund administration, or investment banking.
• Deep expertise in syndicated loans, leveraged loans, agency services, and end‑to‑end loan lifecycle.
• Proven experience leading large, global, multi‑site teams at scale.
• Strong understanding of operational risk, controls, and regulatory frameworks.
• Demonstrated success in driving complex transformation programs.
• Excellent executive communication and stakeholder management skills.
• Exposure to AI, automation, or digital transformation in operations.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom
BNY LinkedIn

Here’s a few of our recent awards:

America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

• BNY is an Equal Employment Opportunity/Affirmative Action Employer
• Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.