Specialist 2, Client Operations- Global Collateral

We’re seeking a future team member for the role of Specialist 2, Client Operations to join our Global Collateral team in Singapore.

In this role, you’ll make an impact in the following ways:

• Acts as a key operational contact for clients, supporting day-to-day Triparty collateral activity, query resolution, reporting, and issue management

• Applies intermediate problem-solving skills, experience and judgement to analyze information.

• Uses communication skills to deliver high quality service to a specialized client base.

• Uses knowledge of client issues and needs to contribute to business development efforts.

• Participates in internal activities and initiatives designed to improve client experience.

• Contribute to process improvements, automation opportunities, and digital transformation initiatives to reduce manual touchpoints and enhance client experience.

• Provides guidance to less experienced team members.

• Supports multiple, moderately complex client accounts.

To be successful in this role, we’re seeking the following:

• Bachelor’s degree or the equivalent combination of education and experience is required.

• 3-5 years of total work experience preferred, ideally in triparty collateral management, securities operations, custody, settlements, repo, agency lending, secured loans, or markets & client operations.

• Experience working with institutional clients and cross-functional internal teams in a global operating environment and/or client services preferred.

• Openness to consider working on Singapore Public Holidays and rotating shifts to accommodate different APAC time zones