
BNY Mellon
Specialist, Client Processing Representative at BNY Mellon
RoleOperations
LevelMid Level
LocationPittsburgh, United States
WorkOn-site
TypeFull-time
Posted1 week ago
About the role
In this role, you'll make an impact in the following ways:
- Execute client transactions efficiently and accurately, maintaining a high standard of service by demonstrating expertise in client processing.
- Resolve client inquiries and issues promptly, ensuring client satisfaction and adherence to BNY's service standards.
- Collaborate with internal teams to ensure seamless transaction processing, fostering a culture of teamwork and continuous improvement.
- Analyze transaction data to identify trends and opportunities for process optimization, contributing to operational excellence.
- Maintain up-to-date knowledge of industry regulations and BNY policies to ensure compliance in all client interactions.
- Support initiatives aimed at enhancing the client experience, aligning with BNY's focus on innovation and client trust.
To be successful in this role, we're seeking the following:
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Bachelor’s degree in Finance, Business Administration, or a related field preferred.
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0-5 years of experience.
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Experience in brokerage processing preferred.
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Strong analytical skills with the ability to interpret transaction data and identify improvement opportunities.
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Excellent communication skills for effective client interaction and resolution of inquiries.
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Detail-oriented with a focus on accuracy in transaction processing and compliance with standard
Required skills
Client processing
Operations
Problem solving
Communication
Data analysis
About BNY Mellon
Pittsburgh
Headquarters