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BNY Mellon
BNY Mellon

Specialist, Client Processing Representative at BNY Mellon

RoleOperations
LevelMid Level
LocationPittsburgh, United States
WorkOn-site
TypeFull-time
Posted1 week ago
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About the role

In this role, you'll make an impact in the following ways:

  • Execute client transactions efficiently and accurately, maintaining a high standard of service by demonstrating expertise in client processing.
  • Resolve client inquiries and issues promptly, ensuring client satisfaction and adherence to BNY's service standards.
  • Collaborate with internal teams to ensure seamless transaction processing, fostering a culture of teamwork and continuous improvement.
  • Analyze transaction data to identify trends and opportunities for process optimization, contributing to operational excellence.
  • Maintain up-to-date knowledge of industry regulations and BNY policies to ensure compliance in all client interactions.
  • Support initiatives aimed at enhancing the client experience, aligning with BNY's focus on innovation and client trust.

To be successful in this role, we're seeking the following:

  • Bachelor’s degree in Finance, Business Administration, or a related field preferred.

  • 0-5 years of experience.

  • Experience in brokerage processing preferred.

  • Strong analytical skills with the ability to interpret transaction data and identify improvement opportunities.

  • Excellent communication skills for effective client interaction and resolution of inquiries.

  • Detail-oriented with a focus on accuracy in transaction processing and compliance with standard

Required skills

Client processing

Operations

Problem solving

Communication

Data analysis

About BNY Mellon

Pittsburgh

Headquarters