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Specialist, Client Processing Representative

BNY Mellon

Specialist, Client Processing Representative

BNY Mellon

Pittsburgh, PA, United States

·

On-site

·

Full-time

·

1mo ago

Benefits & Perks

Healthcare

Parental Leave

Flexible Hours

Healthcare

Parental Leave

Flexible Hours

Required Skills

Transaction processing

Client service

Data analysis

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #Life AtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Specialist, Client Processing Representative to join our Client Processing team. This role is located in Pittsburgh.

In this role, you’ll make an impact in the following ways:

  • Execute client transactions efficiently and accurately, maintaining a high standard of service by demonstrating expertise in client processing.

  • Resolve client inquiries and issues promptly, ensuring client satisfaction and adherence to BNY's service standards.

  • Collaborate with internal teams to ensure seamless transaction processing, fostering a culture of teamwork and continuous improvement.

  • Analyze transaction data to identify trends and opportunities for process optimization, contributing to operational excellence.

To be successful in this role, we’re seeking the following:

  • Bachelor’s degree in Finance, Business Administration, or a related field preferred.

  • 0-5 years of experience.

  • Experience in brokerage processing preferred.

  • Strong analytical skills with the ability to interpret transaction data and identify improvement opportunities.

  • Excellent communication skills for effective client interaction and resolution of inquiries.

  • Detail-oriented with a focus on accuracy in transaction processing and compliance with standards.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom
BNY LinkedIn

Here’s a few of our recent awards:

  • America’s Most Innovative Companies, Fortune, 2025
    World’s Most Admired Companies, Fortune 2025
    “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

  • BNY is an Equal Employment Opportunity/Affirmative Action Employer
  • Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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About BNY Mellon

BNY Mellon

BNY Mellon is a global investment company and one of the world's oldest banks, providing investment management and investment services to institutions, corporations and high-net-worth individuals. The company serves as a custodian for assets and provides treasury services, fund administration and other financial services.

10,001+

Employees

New York City

Headquarters

Reviews

4.0

31 reviews

Work Life Balance

3.4

Compensation

4.8

Culture

3.9

Career

4.1

Management

3.5

78%

Recommend to a Friend

Pros

Prestigious brand and networking opportunities

Excellent compensation and bonus structure

Exposure to complex financial systems

Cons

Work-life balance can be difficult

Legacy technology in some areas

High-pressure environment with strict deadlines

Salary Ranges

30 data points

L2

L3

L4

L5

L6

Senior/L5

L2 · Business Operations L2

0 reports

$39,585

total / year

Base

$15,834

Stock

$19,793

Bonus

$3,959

$27,710

$51,461

Interview Experience

8 interviews

Difficulty

3.0

/ 5

Duration

21-35 weeks

Experience

Positive 0%

Neutral 75%

Negative 25%

Interview Process

1

Application Review

2

Online Assessment/Technical Screen

3

HR/Recruiter Screen

4

Technical Interview

5

Behavioral Interview

6

Final Round/Superday

Common Questions

Technical Knowledge

Coding/Algorithm

Behavioral/STAR

Past Experience

Culture Fit