BNY Mellon
BNY Mellon

Specialist 2, Production Services Application Support Analyst II

LevelMid Level
LocationPune, India
WorkOn-site
TypeFull-time
Posted1 month ago
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About the role

Specialist 2 Production Services Application Support

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #Life AtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Specialist 2 Production Services Application Support to join our Execution Services Production Services team in Pune .

In this role, you’ll make an impact in the following ways:

  • Provide end-to-end Application support for Execution Services platform (FX, Risk PnL)
  • Monitor system health, respond to alerts, diagnose incidents and drive timely resolution to minimize downtime and service disruptions.
  • Lead incident post-mortems, document root-cause analysis and implement preventive measures to avoid repeat issues
  • Coordinate with cross-functional application and infrastructure teams to resolve moderate-to-complex technical problems
  • Learn and participate in the development, deployment and utilization of various monitoring systems to improve issue visibility and provide proactive high-quality support.
  • Contribute to special projects and team objectives, championing continuous improvement initiatives.

To be successful in this role, we’re seeking the following:

  • Bachelor's degree in computer science or related discipline, or equivalent work experience required. 3-5 years of experience in applications support or production environment required; experience in the securities or financial services industry is a plus.
  • Provided support for Java/Python based applications.
  • Database knowledge with strong SQL skills like Oracle, Sql Server, etc
  • Hands-on experience in scripting or programming languages like Python, Perl, Shell scripting, etc
  • Hands-on experience with CI/CD tools such as GitLab
  • Monitoring tools like App Dynamics, Prometheus, Splunk, Cloud Probes & Moog or equivalent
  • Experience automating deployments and other repetitive tasks. Experience working in an Agile/Scrum environment.
  • Willing to work in shifts and weekends on a rotational basis.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a few of our recent awards:

  • America’s Most Innovative Companies, Fortune, 2025
  • World’s Most Admired Companies, Fortune 2025
  • “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

  • BNY is an Equal Employment Opportunity/Affirmative Action Employer
  • Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

About BNY Mellon

Pune

Headquarters