Associate, Client Processing I

Associate, Client Processing

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #Life AtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Associate, Client Processing - to join our team. This role location is in Toronto, Canada (4 days in office per week).

In this role, you’ll make an impact in the following ways:

• Perform routine and non-routine client service and transactional support functions.
• Interact with other organizational units/teams to ensure timely delivery of service or resolution of issues.
• Process account-related transactions per scheduled events or client authenticated direction.
• Answer inquiries and resolve problems or issues following established procedures.
• Manage situations requiring adaptation of response or extensive research according to client response.
• Escalate more complex situations to senior colleagues.
• Integrate area knowledge with understanding of industry standards and practices to provide solutions to internal and external clients.
• Perform complex operational tasks in a product or functional area.
• May be responsible for allocating and checking work of team members and specific supervisory review and approval actions.
• Contribute to the achievement of team objectives.

To be successful in this role, we’re seeking the following:

• Bachelor’s degree or the equivalent combination of education and experience is required.
• 0-3 years of total work experience is preferred.
• Experience in brokerage processing is preferred.
• Applicable local/regional licenses or certifications as required by the business.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

• BNY is an Equal Employment Opportunity/Affirmative Action Employer
• Underrepresented