At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #Life AtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Senior Vice President, Payments Product Manager to join our Global Payments & Trade team. This role is located in Pittsburgh, PA.

In this role, you’ll make an impact in the following ways:

• Leads product management, guides strategy, and provides servicing for complex products for the Domestic Payments Group of Global Payments & Trade Platform including ACH and Check/Lockbox Services.
• Applies expert knowledge of industry trends, market segments, client needs and competitor services/offerings to deliver best in class payment solutions.
• Owns the product governance to adhere to enterprise product governance standards, including change control, risk assessments and periodic reviews.
• Partners with legal, compliance and risk to ensure products comply with applicable laws, rules and regulations.
• Defines and monitors SLAs, KPIs and other metrics across the end-to-end value chain to understand the performance of the products, to quantify client satisfaction and to maintain the overall health of the products.
• Manages vendor relationships and supports third party governance activities to ensure vendor performance aligns with contractual obligations and SLAs.
• Serves as product point of contact for escalation of critical client issues, and partners with Client Service, Operations and Technology to resolve, understand root cause and prevent recurrences.
• Translates market needs and client feedback into clear product requirements, and user stories and prioritizes the backlog based on value, risk and effort.
• Uses the Agile methodology to partner with Engineering and Operations teams to deliver high-quality releases on time. Maintains associated product documentation, release notes and client communications.
• Aligns cross-functional stakeholders including Sales, Marketing, Operations, Technology and Client Servicing around product goals, delivery plans, KPIs, etc.
• Communicates strategy, product performance, P&L, roadmaps and risks to senior leadership to secure decisions and resources to achieve targets.

To be successful in this role, we’re seeking the following:

• Expert product knowledge in core US domestic payment rails with focus on ACH and Check/Lockbox services.
• Industry Certifications such as the AAP and/or NCP are preferred.
• Bachelor's degree in business or technical-related discipline, or equivalent work experience required, advanced degree preferred.
• Experience in product ownership or product management in the financial services industry is preferred.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

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Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

• BNY is an Equal Employment Opportunity/Affirmative Action Employer
• Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.