BNY Mellon
BNY Mellon

Senior Vice President, Head of Performance Architecture & Intelligence

LevelExecutive
LocationNew York, United States
WorkOn-site
TypeFull-time
Posted1 month ago
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About the role

We’re seeking a future team member for the role of Senior Vice President, Head of Performance Architecture & Intelligence to join our People Team. This role is located in New York, NY.

In this role, you’ll make an impact in the following ways:

  • Performance System Architecture
  • Design and continuously evolve the organization’s performance management and feedback ecosystems (including 360 processes)
  • Translate enterprise strategy into performance frameworks, behaviors, and measurement models
  • Ensure performance systems remain relevant in a rapidly changing, AI-augmented workforce
  • Performance Intelligence & Insights
  • Define and operationalize what “high performance” means across roles, teams, and functions
  • Leverage data, analytics, and emerging AI capabilities to generate actionable insights on performance trends
  • Partner with product and data teams to enhance performance-related tools and decision support
  • Experience & Behavior Design
  • Shape manager and employee experiences that drive meaningful, high-quality performance conversations
  • Design interventions that improve feedback quality, goal alignment, and accountability
  • Move from process compliance → behavior change and performance outcomes
  • Product & Technology Partnership
  • Collaborate with People tech and product teams on system design, implementation, and optimization
  • Influence roadmap decisions for performance-related platforms and tools
  • Ensure seamless integration between performance systems and broader talent ecosystems
  • Change & Adoption Strategy
  • Lead communication strategies and executive/manager enablement for performance-related initiatives
  • Drive adoption through clear narratives, capability building, and behavioral nudges
  • Anticipate future shifts in work (AI, automation, new role structures) and evolve performance approaches accordingly

To be successful in this role, we’re seeking the following:

  • 8+ years of total work experience and a Bachelor’s degree in organization development, industrial/organizational psychology, human resources, business, or related field (or equivalent experience); advanced degree preferred (e.g., MS I/O Psychology, MBA, MA OD).
  • Demonstrated expertise in performance management framework design, calibration, program assessment, delivery methodologies, and technology enablement.
  • Proven experience translating analytics into action across talent decisions, succession, and rewards.
  • Familiarity with regulatory considerations and compliance requirements across global jurisdictions.
  • Bias to action, extremely high attention to detail, ability to work in a highly matrixed organization

About BNY Mellon

New York

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