About this role

Team Overview

This position requires hands on knowledge of Storage Technologies – NAS, SAN, Backup Infra & Cloud platforms. Should have a basic knowledge of industry Storage Hardware types and interoperability. Person in this role must be able to work with other platform engineers in their team location & global locations.

The global APG Platform Storage team is a sizable team of over 18 individuals located in three different regions that support a highly available Storage environment hosted on prem & on cloud.

We are looking for a Storage Cloud Engineer who can work with the global team to support and manage Storage products & Services hosted on cloud and on-prem environments.

The team operates in a 24x7 model with Singapore covering 2 shifts Monday through Sunday, and Delaware covering 1 shift on Mondays to Sundays. Staff work a 5-day week, and some off hour project work required.In business-as-usual work, this position focuses on Cloud Migrations, Storage Operations, setting up new Standard Procedures, Documentations & Knowledge Transfer including Monitoring, Troubleshooting & Performance Analysis.

Role Responsibilities:

Successful performance in this role requires an individual be able to perform these duties above a satisfactory level. The following requirements are representative of the knowledge, skill and competencies required.

• Support system operations between cloud and on-premises IT STORAGE Infrastructure

• Administer and support operations related services and products deploy to AWS and Azure platforms.

• Review & development of processes & automation (AWX, Ansible)

• An engineer who adopts an automation first mindset, leverages AI to reduce manual effort, and translates operational data into clear, actionable insights.

• Apply AI‑driven analytics to infrastructure telemetry (logs, metrics, events) to proactively identify performance, capacity, and cost risks.

• Working knowledge of AI/AIOps concepts applied to infrastructure operations (alert correlation, prediction, pattern detection).

• Role may also include day-to-day administration of Storage estate, including monitoring the Storage ticket queues, Storage Provisioning, SAN/NAS connectivity issues, storage hardware and software issues, storage device performance monitoring, storage sizing, storage integration with systems

• Must have good problem solving, teamwork, communication, and customer service skills.

• There are no after-hours on call requirements, but the individual should remain flexible for critical situations.

• Troubleshoot and resolve system issues and provide operations support for bridge calls.

• Participate in the development and implementation of STORAGE related projects.

• Creation of standard operating procedures (SOPs) for new implementations and processes.

• Communication

• Work effectively with other Infrastructure groups including the Network, Server & Database teams as well as the Application Development teams

• Documentation – Document critical processes and procedures to ensure consistency and quality.

• Put in place Storage procedures and follow Company procedures and processes to ensure that Audit and Regulatory requirements are met.

Experience

• Good knowledge of Storage Technologies – NAS, SAN and Backup

• Proven experience in Cloud Environments, with a preference for AWS and Azure, though Google Cloud knowledge is also valuable.

• Hands-on experience using AI tools (e.g., Copilot, internal AI bots, Python-based automation) to automate BAU storage operations such as capacity monitoring, alert triage, reporting, and remediation.

• Ability to design and improve workflows using tools like Power Automate, Python, REST APIs, or Service Now integrations.

• Familiarity with Storage Technologies such has Net App, Hitachi, EMC SAN, Veritas Net Backup is desirable.

• Proficiency in security and performance monitoring and analysis.

• Conceptual understanding of Server and Networking components.

• Experience with Kubernetes/containers is desirable.

• Cloud certification is desirable - preferably AWS and Azure.

Requirements

• Only Singapore Citizens or Singapore Permanent Residents may apply for this position.

• A minimum of 4+ years comparative industry experience

• Degree preferred

• The position will be required to work on shifts (not overnight). These shifts will also cover the weekends.

• Workdays could be staggered over the week

Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

Black Rock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at Black Rock.

About Black Rock

At Black Rock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on Black Rock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

Black Rock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.