Vice President, Investor Servicing Onboarding at BlackRock

About this role

Elevate your career by joining the world's largest asset manager! Thrive in an environment that fosters positive relationships and recognizes outstanding performance! We know you want to feel valued every single day and be recognized for your contribution. At Black Rock, we strive to empower our employees and actively engage your involvement in our success. With over USD $10 trillion of assets we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being.

Team Overview

The Alternatives Client Services (ACS) team provides end-to-end support for Black Rock’s private market investment offerings, including hedge funds, private credit, private equity, infrastructure, and real estate. This role sits within Product Lifecycle & Investor Servicing and is based in the Seattle office. As subject matter experts, ACS partners closely with the business to deliver strong a client experience across the product lifecycle, including investor onboarding for custom and commingled products, ongoing investor servicing and maintenance, report distribution, and Transfer Agency oversight.

There are also opportunities to contribute to strategic projects, including automation efforts, platform enhancements, and integration of newly acquired business.

Your daily tasks will include

• Lead client onboarding, fund launches, and capital activity, partnering with Transfer Agents to ensure accurate investor setup and data integrity.

• Oversee end-to-end operational controls and signoffs across onboarding, capital activity, change events, and investor reporting.

• Deliver a consistent global onboarding experience, managing the pipeline from pre-win through close with clear communication and timely escalation.

• Manage document review, cash flow activities, and service provider oversight in partnership with Legal, portfolio teams, and third parties.

• Drive process improvements to reduce operational risk, support scale, and align with evolving product and business needs.

Leadership / people-management

• Manage and develop a junior team, providing day-to-day oversight, coaching, and guidance to ensure consistent execution and high-quality client outcomes.

• Oversee daily operational activities, setting priorities, monitoring workloads, and ensuring timely completion of onboarding and servicing deliverables.

• Serve as the primary point of escalation for complex client, operational, or service provider issues, driving resolution through clear ownership and cross-functional coordination.

• Establish clear accountability and operating standards across the team, reinforcing risk awareness, controls, and adherence to global processes.

• Demonstrate strong leadership presence by proactively identifying issues, communicating transparently with stakeholders, and driving continuous improvement across workflows.

You have

• 5–8 years of experience in financial services or investment management, with exposure to private markets, securities, and limited offerings preferred.

• Proven people manager with experience leading and developing teams, providing day-to-day oversight, prioritization, and escalation support.

• Strong understanding of business operations, financial principles, and legal frameworks supporting investment products and services.

• Client-facing experience with the ability to manage complex inquiries, build trusted relationships, and communicate clearly with internal and external stakeholders.

• Highly organized and analytical, with strong written and verbal communication skills; able to manage competing priorities, solve complex problems, and operate effectively in a fast-paced, global environment.

For Seattle, WA Only the salary range for this position is USD**$127,500.00** - USD**$185,000.00** . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. Black Rock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

Black Rock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at Black Rock.

About Black Rock

At Black Rock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

Black Rock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

View the[EEOC’s Know Your Rights poster and its supplement](https: //www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf)and thepay transparency statement.

BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy.

Black Rock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.