About this role

About Role

We are looking for a dynamic, commercial and client-focused sales support team member with an understanding/strong interest in the ETF asset class to join our team in Hong Kong.

The i Shares Wealth, Greater China and Southeast Asia sales team is responsible for our business strategy and distribution of index products, active ETFs, digital asset ETFs and model portfolio solutions via a broad set of Wealth Management intermediaries in Greater China and Southeast Asia. We are responsible for day-to-day relationship management with key Wealth distribution partners to both sustain existing business and enable new growth.

Key responsibilities

This position is based in Hong Kong, primarily focused on sales support and client servicing, working alongside senior sales to enable coverage, execution and scale across the region to help deliver our index products, active ETFs, digital asset ETFs as well as model portfolio solutions to Wealth Management clients. The candidate is working in close partnership with our internal and global partner groups to service our clients and help them build better portfolios to achieve their investment goals.

• Participation in and organization of client events, presentations and educational sessions

• Execute product campaigns via product education sessions

• Offer additional services to clients like technology, our capital market views, support when it comes to portfolio construction or help clients within their business model transformation

• Complete and facilitate RFPs/DDQs from clients and provide client servicing on client questions and queries

• Further development of scaled distribution materials, i.e. creation of relevant content, presentations, webinars, podcasts etc.

• Responsibility to ensure that all regulatory & legal requirements and standards are met personally and within the team

• Act as a reference point and coordinate the internal Black Rock functions such as Marketing, Product Solutions, RFP, Legal and Compliance and Sales Support to deliver the highest service level to Black Rock clients.

Knowledge/Experience Proven excellence in a relationship management role, ideally demonstrated by several years of experience

• Thorough knowledge of the local Banking, Wealth and Asset management market

• 2 – 3 years' experience in financial services, preferably in wealth management, asset management, private banking, or sales support

• Deep understanding of the sales process, prospecting, objection handling, closing and long-term relationship management.

• Understanding of product set –ETFs and index products

Skills/Qualifications

• Bachelor’s degree or equivalent practical experience; relevant experience in financial services required.

• Good research and data management skills

• Fluent English required; Mandarin/Cantonese highly preferred

Competencies High-energy, positive “can-do” attitude and ability to work as a team player, accept substantial individual responsibilities

• High‑energy, proactive, and detail‑oriented with a strong sense of ownership

• Ability to work collaboratively in a team‑based environment

• Demonstrates a “client-first” mindset and commercial awareness

• Strong organizational skills with the ability to manage multiple tasks under time pressure

• Growth mindset with eagerness to learn about ETFs, digital assets, and model portfolio solutions

• Commitment to Black Rock’s culture: fiduciary duty, integrity, inclusivity, and excellence

Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

Black Rock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at Black Rock.

About Black Rock

At Black Rock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on Black Rock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

Black Rock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.