About this role

Business Unit Overview:

Black Rock Finance and Strategy consists of professionals in disciplines such as Financial Planning & Analysis (FP&A), Treasury, Tax, Financial Controls, Sourcing and Vendor Management, Finance Platform Support, Controllers, Strategy, and Corporate Development. Within the Controllers’ Group, the Global Revenues team has responsibility for all Global Revenue bookings and billing/collection for a subset of Black Rock technology clients.

Position Description:

Collections Specialists are responsible for working with our end user customers. The position's contribution is ensuring that the accounts receivable portfolio turns into cash as the organization’s cash flow performance continues to grow each year. This position will be assigned an individual Accounts Receivable portfolio of invoices in which they will be accountable for its performance. This position will be reporting to the Manager, Accounts Receivable based in Belgrade.

Key Responsibilities:

• Own the entire A/R process - ensuring that all invoices/contracts are handled on time, accurate, and approved correctly.

• Manage the invoicing cycle to meet or exceed month end deadlines.

• Provide recommendations to improve quality of invoicing and reporting.

• Ensuring compliance with all organization’s policies, procedures, and guidelines.

• Resolving customer A/R differences.

• Initiating contact on assigned customer base and effectively managing the customer relationship in order to drive resolution of outstanding receivables.

• Facilitating customer payments by providing necessary documentation to customer in a timely manner.

• Ability to resolve issues independently while recognizing when escalation is appropriate.

• Participating on process improvement projects.

• Researching issues thoughtfully and thoroughly before responding or escalating.

• Providing reports and data on assigned portfolio as requested to A/R Manager.

Development Value:

• The role interacts with both Finance and non-Finance teams globally, providing an opportunity to learn from different colleagues.

• This role will give the individual an excellent opportunity to develop their time management skills by working to tight timelines and deliver output for a myriad of stakeholders.

• The candidate will be provided the responsibility of owning specific areas thus allowing them the opportunity to understand entire processes and procedures, while being supported.

Experience Required:

• Proficiency in the full MS-Office suite: particularly MS-Excel. Detailed knowledge and experience of using Excel formulae/look-ups and pivot tables is required and an aptitude for learning new applications.

• Strong analytical and presentation skills.

• High degree of attention to detail and accuracy.

• Organized and methodical, possessing attention to detail, ability to work under pressure with tight deadlines.

Desirable:

• 1-2 Years of Collections Experience preferred.

• Excellent communication (written and verbal) in English.

• University Degree (Faculty of Economics or similar).

Competencies:

• Strong willingness to learn with a high-level of motivation and adaptability.

• Well-organized, methodical and detail orientated with an ability to work to tight deadlines.

• Strong analytical and problem-solving skills with an ability to synthesize information and summarize key issues.

• Ability to clearly and confidently communicate in verbal and written form, with all levels of the business.

• Initiative and confidence to identify potential process improvement opportunities and helping deliver benefit to the business.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

Black Rock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at Black Rock.

About Black Rock

At Black Rock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on Black Rock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

Black Rock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.