About this role Role Summary

• We are looking for a highly creative and strategically minded Learning Experience Designer who can bring strong design thinking, multimedia capability, and quality governance to our internal learning portfolio.

• This role is intended for someone who can elevate the overall learner experience by shaping the design approach, conceptualising engaging learning solutions, creating high-impact multimedia assets, and conducting rigorous quality reviews across digital learning products.

• The ideal candidate will be able to take complex business and compliance content and translate it into learner-friendly, modern, visually engaging experiences suited for Black Rock’s professional audience. They should be comfortable working across multiple learning formats including micro-learning, scenario-based experiences, animation-led explainers, and other emerging learning modes.

• This person will play a key role in ensuring that learning solutions are not only instructionally sound, but also visually compelling, user-centric, scalable, and aligned to firm standards.

Key Responsibilities1) Learning Experience & Design Thinking

• Apply design thinking principles to learning problems, with a strong focus on learner needs, usability, clarity, and engagement.

• Translate complex content into effective learning experience concepts, structures, and creative approaches.

• Partner with stakeholders, SMEs, and internal teams to shape learning solutions that go beyond traditional click-through training.

• Recommend the right modality for the need — such as micro-learning, scenario-based learning, guided journeys, multimedia-led explainers, or performance support assets.

2) Storyboarding & Creative Direction

• Create strong concept notes, storyboards, design briefs, and visual approaches for digital learning solutions.

• Rapidly interpret new subject matter and convert it into clear, compelling learning narratives.

• Guide the visual and interaction approach for modules that may later be developed by specialist developers.

• Bring fresh thinking on how to make learning more engaging and modern for Black Rock employees.

3) Multimedia Design & Asset Creation

• Create or direct the creation of multimedia assets including:

• explainer videos

• motion graphics

• simple animations

• visual learning assets

• micro-learning components

• Use multimedia strategically to simplify complex concepts, especially in areas such as compliance, risk, AI, and financial topics.

• Support the team in introducing newer, richer learning formats that improve engagement without compromising clarity or governance.

4) Quality Review & Learning Standards

• Act as a quality gatekeeper for digital learning outputs created by internal or external developers.

• Review modules for:

• learner experience quality

• instructional flow

• visual consistency

• interaction suitability

• accessibility considerations

• content clarity

• overall production quality

• Ensure outputs are aligned with internal design standards, brand expectations, and the intended learning experience.

• Identify improvements proactively and provide actionable feedback to designers / developers before finalisation.

5) Reusable Design Frameworks

• Help define and maintain reusable design patterns, templates, and quality benchmarks for the team.

• Contribute to building a more consistent, scalable, and modern learning design ecosystem across the function.

What We’re Looking For

• Strong design thinking mindset with the ability to solve learning problems creatively and practically.

• Strong capability in storyboarding, concept design, and learner-centric solution design.

• Good understanding of modern digital learning formats, especially:

• micro-learning

• scenario-based learning

• multimedia-led learning

• visual storytelling

• newer, more engaging learning modes for a professional workforce

• Strong visual judgment and ability to critique learning outputs meaningfully.

• Ability to balance creativity with enterprise appropriateness, clarity, and quality standards.

• Confidence in reviewing work created by others and raising the bar on learner experience.

Core Skills Required Learning Experience Design

• Experience designing engaging digital learning solutions for adult learners.

• Strong storyboard and design-document creation capability.

• Ability to translate business / compliance-heavy content into learner-friendly experiences.

• Knowledge of modern learning design approaches and learner engagement techniques.

Multimedia & Visual Design

• Strong multimedia sensibility, including video, visual storytelling, motion-led explanation, or animation-based communication.

• Experience with tools such as Adobe Creative Suite or equivalent for multimedia asset creation.

• Ability to create polished, professional, and enterprise-appropriate visual outputs.

Quality Assurance / Review

• Strong eye for detail and quality.

• Ability to assess and improve digital learning against defined standards.

• Experience reviewing content for clarity, consistency, visual quality, and learner usability.

Good to Have

• Familiarity with Articulate 360 (Rise / Storyline) to review builds effectively and collaborate well with developers.

• Familiarity with Vyond or similar animation tools.

• Exposure to AI-enabled content creation tools for learning / multimedia workflows.

What Success Looks Like in This Role

• Learning solutions feel more modern, engaging, and learner-centric.

• Storyboards and creative approaches become stronger before development even begins.

• Developers receive clearer, better-quality design direction.

• Final outputs improve in quality, consistency, and usability.

• The team starts adopting richer learning modes, especially micro-learning and newer digital formats.

• Quality issues are caught earlier and with greater consistency.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

Black Rock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at Black Rock.

About Black Rock

At Black Rock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

Black Rock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.