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Head of Patient Marketing, Lupus

Biogen

Head of Patient Marketing, Lupus

Biogen

Cambridge, MA

·

On-site

·

Full-time

·

5d ago

About This Role:

As the Head of Patient Marketing for Lupus, you will play a pivotal role within the U.S. Immunology Marketing team. This leadership position requires you to own the development and execution of comprehensive brand strategies and plans, ensuring high visibility within the organization. You will be responsible for defining and delivering the U.S. lupus patient engagement strategy, focusing on patient activation and support. Your role is integral to empowering patients, accelerating diagnosis and treatment initiation, and enhancing long-term brand affinity. Collaborating closely with cross-functional teams, you'll drive initiatives that engage diverse patient communities, build trust, and reduce barriers to care, ultimately supporting confident health decision-making.

What You’ll Do:

  • Develop and own a comprehensive patient activation and marketing strategy aligned with brand goals.
  • Lead insight generation across patient and caregiver segments to inform engagement and messaging.
  • Create a multiyear roadmap to advance awareness and increase patient empowerment in the lupus journey.
  • Build omnichannel activation programs for disease education, awareness, and community engagement.
  • Oversee patient experience design to improve understanding and promote treatment adherence.
  • Lead grassroots community engagement initiatives to expand trust and relevance among underserved populations.
  • Partner with various teams to identify and reduce structural barriers to care.
  • Serve as the internal expert on patient and consumer marketing for lupus.
  • Collaborate with Market Access and Patient Support teams for coordinated programs.
  • Engage with Global partners to share U.S. learnings and influence global strategy.
  • Lead, mentor, and develop a high-performing team responsible for patient activation.
  • Manage agencies and strategic partners for excellence in execution.
  • Establish KPIs and dashboards to measure campaign impact and optimize performance.

Who You Are:

You are a strategic thinker with a deep understanding of patient-centric marketing. Your passion for patient advocacy and ability to build trust with diverse communities sets you apart. You thrive in collaborative environments, working seamlessly with cross-functional teams to achieve shared goals. Your innovative mindset drives you to explore new opportunities for patient engagement and health equity. With a strong executive presence, you communicate effectively and inspire those around you.

Required Skills:

  • Specialty immunology patient marketing experience in Rheumatology and Dermatology.
  • Bachelor’s degree in Marketing, Business, Communications, or related field.
  • 12+ years of progressive experience in consumer, patient, or healthcare marketing.
  • Minimum of 5 years in a leadership role.
  • Proven track record in integrated consumer marketing and patient activation strategies.
  • Expertise in digital and omnichannel marketing, segmentation, and behavioral analytics.
  • Demonstrated ability to influence and lead across a matrixed environment.
  • Experience managing agencies and large-scale budgets.

Preferred Skills:

  • MBA or advanced degree.
  • Experience launching or scaling patient engagement platforms or large DTC campaigns.
  • Advocacy experience.
  • Strong executive presence and exceptional communication and written skills.

Job Level: Management

Additional Information:

The base compensation range for this role is: $234,000.00-$322,000.00
Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.

Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.

In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees’ and their families physical, financial, emotional, and social well-being; including, but not limited to:

  • Medical, Dental, Vision, & Life insurances
  • Fitness & Wellness programs including a fitness reimbursement
  • Short- and Long-Term Disability insurance
  • A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
  • Up to 12 company paid holidays + 3 paid days off for Personal Significance
  • 80 hours of sick time per calendar year
  • Paid Maternity and Parental Leave benefit
  • 401(k) program participation with company matched contributions
  • Employee stock purchase plan
  • Tuition reimbursement of up to $10,000 per calendar year
  • Employee Resource Groups participation

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.

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About Biogen

Biogen

Biogen

Public

Specializing in the treatment of neurological diseases.

5,001-10,000

Employees

Cambridge

Headquarters

Reviews

4.1

47 reviews

Work Life Balance

3.6

Compensation

4.7

Culture

4.1

Career

4.4

Management

3.8

84%

Recommend to a Friend

Pros

Opportunities for continuous learning and growth

Strong engineering culture with focus on code quality

Cutting-edge technology stack and interesting technical challenges

Cons

Organizational changes and restructuring can be disruptive

Fast-paced environment with tight deadlines

Work-life balance can be challenging during product launches

Salary Ranges

541 data points

Director

Director · Lead of Digital Marketing Measurement

1 reports

$286,000

total / year

Base

$220,000

Stock

-

Bonus

-

$286,000

$286,000

Interview Experience

47 interviews

Difficulty

3.5

/ 5

Duration

14-28 weeks

Offer Rate

36%

Experience

Positive 65%

Neutral 25%

Negative 10%

Interview Process

1

Phone Screen

2

Technical Interview

3

System Design

4

Behavioral

5

Team Fit

Common Questions

Tell me about a challenging project

System design question

Coding problem

Why this company